Frequently Asked Questions (FAQs)
The client cannot establish a wireless connection with the router.
Out of Range:
•
Put the router closer to the wireless client.
•
Try to change the channel settings.
Authentication:
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Use wired connection to connect to the router.
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Check the wireless security settings.
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Press the Reset button at the rear panel for more than five seconds.
Cannot find the router:
•
Press the Reset button at the rear panel for more than five seconds.
•
Check the setting in the wireless adapter such as SSID and encryption settings.
* You can find the SSID and Password that are shown on the bottom of your router.
Cannot access the Internet via wireless LAN adapter.
•
Move the router closer to the wireless client.
•
Check whether the wireless adapter is connected to the correct wireless router.
•
Check whether the wireless channel in use conforms to the channels available in your
country/area.
•
Check the encryption settings.
•
Check if the ADSL or Cable connection is correct.
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Retry using another Ethernet cable.
Network name or encryption keys are forgotten.
•
Try setting up the wired connection and configuring the wireless encryption again.
• Press the Reset button of the wireless router for more than five seconds.
•
Factory default settings:
User name / Password:
admin / admin
na10334_rt_ac1200_qsg_aci.indb 5
IP address:
http:// router.asus.com or http://192.168.50.1
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