HP Color LaserJet Pro CP1020 Serie Guía De Introducción página 2

5. Locate or download the software installation files
Method 1: Download from HP Easy Start
1. Go to 123.hp.com/laserjet, and click Download.
2. Follow the onscreen instructions and prompts to save the file to the computer.
3. Launch the software file from the folder where the file was saved, and continue
with "6. Install the software."
Method 2: Download from product support Web site
1. Go to www.hp.com/support/ljcp1020series.
2. Select software and drivers.
3. Download the software for your printer model and operating system.
4. Launch the installation file by clicking on the .exe or .zip file as necessary.
6. Install the software
Windows full solution
1. Insert the printer CD into the computer, or launch the software
installation file downloaded from the Web.
2. The software installer detects the language of the operating system, and
then it displays the main menu of the installation program in the same
language. When installing from the CD, if the installer program does not
start after 30 seconds, browse the CD drive on the computer and launch
the file named SETUP.EXE.
3. When prompted to select a connection type, select the appropriate option
for the type of connection:
• Configure to print using USB
• Configure to print over the Network
• Configure to print over the Wireless Network
4. Follow the on-screen instructions to install the software.
Troubleshooting
User Guide
The User Guide includes printer usage and troubleshooting information. It is
available on the printer CD and on the Web:
1. Go to www.hp.com/support/ljcp1020series.
2. Select a printer or category from the list, and then click User guides.
For Windows, the User Guide is copied to the computer during the recommended
software installation.
Windows XP, Windows Vista
®
Click Start, select Programs or All Programs, select HP, select the folder for
the HP printer, and then select Help.
Windows 8
®
On the Start screen, right-click an empty area on the screen, click All Apps on
the app bar, click the icon with the printer's name, and then select Help.
Check for firmware updates
1. Go to www.hp.com/support/ljcp1020series.
2. Select a printer or category from the list, and then click Drivers.
3. Select the operating system, and click the Next button.
4. Select Firmware, and click the Download button.
, and Windows 7
® ®
Method 3: Install from the printer CD
For Windows, the software installation files are provided on the CD that came with the
printer.
For OS X, the installer file on the CD includes a link to download the files from the Web.
1. Insert the printer CD into the computer.
2. Continue with "6. Install the software."
OS X full solution
1. Launch the software installation .dmg file that you downloaded from the
Web.
2. The software installer detects the language of the operating system, and
then it displays the main menu of the installation program in the same
language.
3. Select the software you would like to install.
4. Follow the on-screen instructions to install the software.
OS X basic installation
To install basic print drivers without running the HP full solution
software from CD or hp.com download, follow these steps:
1. Connect the printer to the computer or network.
2. From System Preferences, click Printers and Scanners, then the plus
button on the bottom left, and select CP1025 using the driver named
either AirPrint or HP Printer.
Additional support resources
For HP's all-inclusive help for the printer, go to
www.hp.com/support/ljcp1020series.
• Solve problems
• Find advanced configuration instructions
• Download software updates
• Join support forums
• Find warranty and regulatory information
• Mobile printing resources
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