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5. Troubleshooting - Fountain
IF FOUNTAIN WON'T RUN
ISSUE
GFCI Tripped
Power Cord Cut
Intake plugged
Timer not running
Timer trippers are not set correctly
Not enough water in reservoir
Fountain impeller stuck
Breaker tripped due to overcurrent
Breaker tripped to GFCI
IF NOZZLE HAS POOR QUALITY STREAMS
ISSUE
Intake plugged
Not enough water in reservoir
Debris caught in nozzle hole
Water coming over the float
5. Troubleshooting - LED Lights
IF ALL LIGHTS OFF
ISSUE
CORRECTION
GFCI Tripped
Reset GFCI
Power Cord Cut
Repair or replace power cord
Water in fixtures
Contact The Pond Guy
Voltage not high enough for starting
Make sure voltage at receptacle is 120V+-5%
Timer not running
Verify timer is keeping time, replace timer if not
Timer trippers are not set correctly
Set on / off trippers correctly
Photocell defective
Replace photocell
IF ONE OR MORE (NOT ALL) LIGHTS OFF
ISSUE
CORRECTION
Water in fixtures
LED bulb driver failed
Contact The Pond Guy
LED Bulb failed
IF LIGHTS FLICKER
ISSUE
CORRECTION
Water in fixtures
Contact The Pond Guy
Voltage not high enough for starting
Make sure voltage at receptacle is 120V+-5%
LED bulb driver failed
Contact The Pond Guy
CORRECTION
Reset GFCI
Repair or replace power cord
Clean intake
Verify timer is keeping time, replace timer if not
Set on / off trippers correctly
Bring water level up to at least 24" at fountain
Remove fountain, clean replace impeller
Reduce current load on circuit, check other equipment
Check power cord for cuts, replace/repair
CORRECTION
Clean intake
Bring water level up to at least 24" at fountain
Remove nozzle, clean, replace
Check fountain float for water, replace if any
®
for repair/replacement
®
for repair/replacement
®
for repair/replacement
for repair/replacement
®
IF FOUNTAIN STARTS AND STOPS
ISSUE
Intake plugged
Not enough water in reservoir
IF STREAMS RAISE AND LOWER
ISSUE
Not enough water in reservoir
Water coming over the float
IF FOUNTAIN HUMMING - RUNNING
ISSUE
Normal running
IF FOUNTAIN HUMMING - NOT RUNNING
ISSUE
Intake plugged
Voltage not high enough for starting
Fountain impeller stuck
IF LIGHTS TURN ON AND OFF INTERMITTENTLY
ISSUE
CORRECTION
Water in fixtures
Contact The Pond Guy
Photocell defective
Replace photocell
LED bulb driver failed
Contact The Pond Guy
IF ALL LIGHTS DIM
ISSUE
CORRECTION
Voltage not high enough for starting
Make sure voltage at receptacle is 120V+-5%
IF ONE OR MORE (NOT ALL) LIGHTS DIM
ISSUE
CORRECTION
Water in fixtures
Contact The Pond Guy
Photocell defective
Replace photocell
LED bulb driver failed
Contact The Pond Guy
ENGLISH
CORRECTION
Clean intake
Bring water level up to at least 24" at fountain
CORRECTION
Bring water level up to at least 24" at fountain
Check fountain float for water, replace if any
CORRECTION
Nothing
CORRECTION
Clean intake
Make sure voltage at receptacle is 120V+-5%
Remove fountain, clean replace impeller.
for repair/replacement
®
®
for repair/replacement
®
for repair/replacement
for repair/replacement
®
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