Eu Declaration Of Conformity; Warranty - Sputnik Engineering MaxVisio Documentación Del Dispositivo

9 EU Declaration of Conformity

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10 Warranty

10.1 Guarantee
Sputnik Engineering AG (hereafter: Sputnik) guarantees full function and lack of de-
fects of its technical devices at the moment of shipment respectively in cases of sale
of devices to natural persons for private use within the EU at the moment of their
delivery to the consumer.
This guarantee applies only in case of malfunctions/defects which have been dis-
covered within two years (for SolarMax 20C-300C and accessories) after shipment
respectively delivery. The original invoice respectively the delivery receipt serve as
proof for the relevant point of time. In all cases of guarantee, Sputnik must be notifi ed
of the inconformity clearly and in writing within this deadline.
In guarantee cases, the malfunctioning/defective device will be repaired or replaced
by Sputnik service personnel within a reasonable time, in either case free of charge,
unless this is impossible or disproportionate.
Replacement or repair shall be deemed to be disproportionate if it imposes costs on
Sputnik which, in comparison with the alternative remedy, are unreasonable, taking
into account:
■
the value the goods would have if there were no lack of conformity,
■
the signifi cance of the lack of conformity, and
■
whether the alternative remedy could be completed without signifi cant inconven-
ience to the buyer.
"Free of charge":
■
The guarantee covers only the costs for labour and materials used by Sputnik
to bring the devices back to full function either in Sputnik's factory or on-site
by Sputnik service personnel. All other costs, especially shipping costs, travel
and hotel expenses for on-site repairs by Sputnik service personnel as well as
costs of repairs by the buyer himself or other persons are not covered by the
guarantee and go to the expense of the buyer or the distributor, unless other-
wise specifi ed in a written agreement.
■
In case of sale of devices to natural persons for private use within the EU and
Switzerland, shipping costs as well as travel and hotel expenses for on-site
repairs by Sputnik service personnel are also covered by the guarantee. How-
ever, Sputnik covers only the shipping and travel expenses for the distance
between Sputnik and the offi cial Sputnik distributor, from which the defective/
(Edition: 25.10.05)
en
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