Índice
A
$FHUWR GD GDWD H
GD KRUD
$( /2&.
$OLPHQWDomR
DGDSWDGRU GH
FRUUHQWH &$
EDWHULD
$XPHQWDU XPD SDUWH GH XPD
LPDJHP IL[D
B
%DWHULD
FDUUHJDPHQWR
GXUDomR GD EDWHULD
%DWHULD ³,QIR/,7+,80´
%((3
%ORTXHLR $($)
%RWmR GH FRQWUROR
%RWmR 5(6(7
%5$&.(7
%ULOKR
LPDJHP
/&'
PLUD
%8567
C
&DUUHJDPHQWR
GD EDWHULD
&RQGHQVDomR
GH KXPLGDGH
&23<
&RUWH
D
'$7(7,0(
'(/(7(
'(02
',9,'(
E
(FUm GH LPDJHP
VLPSOHV
(FUm GH LPDJHP WULSOD
(FUm ,1'(;
(IHLWR GH LPDJHP
(0$,/
(;3 %5.7*
(;3$1'('
)2&86
F
)LOPDJHP 1RFWXUQD
)LOPH 03(*
)ODVK
)/$6+ /(9(/
)RFDJHP
)RFDU PDQXDOPDQWH
)250$7
)XQomR GH
DXWR GLDJQyVWLFR
)XQomR GH GHVOLJDU
DXWRPDWLFDPHQWH
G
*,)
*UDYDomR
LPDJHQV HP
PRYLPHQWR
LPDJHQV IL[DV
*UDYDomR HP PDFUR
H
+RORJUDPD $)
I
,PDJHP
DSDJDPHQWR
PDUFD GH LPSUHVVmR
SURWHFomR
WDPDQKR
,PDJHQV HP PRYLPHQWR
JUDYDomR
UHSURGXomR
,PDJHQV IL[DV
JUDYDomR
UHSURGXomR
,QGLFDo}HV QR HFUm
J
-3(*
L
/HQWHV GH FRQYHUVmR
/LPSH]D
M
0DUFDGRU GH PRGR
0DUFDGRU UiSLGR
0HGLGRU GH GRVDJHP DR
FHQWUR
0HGLGRU GH SDGUmR
P~OWLSOR
0HGLGRU GR KRORIRWH
³0HPRU\ 6WLFN´
0HQVDJHQV GH HUUR H
GH DYLVR
0HQX
0RGR GH H[SRVLomR
PDQXDO
0RGR 02%,/(
0RGR SULRULGDGH GD
YHORFLGDGH GR
REWXUDGRU
0RGR SULRULGDGH GH
DEHUWXUD
0RYLPHQWR &OLS
03(*
N
1RPH GR ILFKHLUR
1~PHUR GH LPDJHQV
JUDYiYHLV
0RGR (PDLO
0RGR 7,))
0RGR 92,&(
0RYLPHQWR &OLS
7DPDQKR GH LPDJHP
1~PHUR ,62
O
2EWXUDGRU OHQWR 15
P
35,17
3527(&7
Q
4XDGUR $)
4XDGUR 1RFWXUQR
R
5(& 02'(
5HGXomR GR HIHLWR GRV ROKRV
YHUPHOKRV
5HJXODU D H[SRVLomR
5HSURGXomR
LPDJHQV HP
PRYLPHQWR
LPDJHQV IL[DV
5(6,=(
5HYLVmR 5iSLGD
527$7(
S
6&1
6HOHFomR GH FHQD
6(7 83
6+$531(66
6LVWHPD GH FRU GD 79
6LVWHPD 176&
6LVWHPD 3$/
6LVWHPD 6(&$0
6/,'( 6+2:
T
7HPSRUL]DGRU
DXWRPiWLFR
7,))
-PT