Trouble
Reduced Capacity and/or Head
Pump Loses Prime
Mechanical Troubles and Noise
For warranty consideration, Franklin Electric Company, Inc. and its subsidiaries (hereafter "the Company") warrants that the products specified in this warranty are free
from defects in material or workmanship of the Company. During the time periods and subject to the terms and conditions hereinafter set forth, the Company will repair or
replace to the original user or consumer any portion of this product which proves defective due to materials or workmanship of the Company. At all times the Company
shall have and possess the sole right and option to determine whether to repair or replace defective equipment, parts, or components. The Company has the option to
inspect any product returned under warranty to confirm that the warranty applies before repair or replacement under warranty is approved. This warranty sets forth the
Company's sole obligation and purchaser's exclusive remedy for defective product. Return defective product to the place of purchase for warranty consideration.
WARRANTY PERIOD - PRODUCTS: 12 months from date of purchase by the user (No warranty on brushes, impeller or cam on models with brush-type motors and/
or flex-vane impellers). In the absence of suitable proof of the purchase date, the effective period of this warranty will begin on the product's date of manufacture.
LABOR, ETC. COSTS: The Company shall IN NO EVENT be responsible or liable for the cost of field labor or other charges incurred by any customer in removing
and/or affixing any product, part or component thereof.
PRODUCT IMPROVEMENTS: The Company reserves the right to change or improve its products or any portions thereof without being obligated to provide such
a change or improvement for units sold and/or shipped prior to such change or improvement.
GENERAL TERMS AND CONDITIONS: This warranty shall not apply to damage due to acts of God, normal wear and tear, normal maintenance services and the
parts used in connection with such service, lightning or conditions beyond the control of the Company, nor shall it apply to products which, in the sole judgment
of the Company, have been subject to negligence, abuse, accident, misapplication, tampering, alteration; nor due to improper installation, operation, maintenance
or storage; nor to excess of recommended maximums as set forth in the instructions.
Warranty will be VOID if any of the following conditions are found:
1. Product is used for purposes other than those for which it was designed and manufactured
2. Product not installed in accordance with applicable codes, ordinances and good trade practices
3. Product connected to voltage other than indicated on nameplate
4. Pump used to circulate anything other than fresh water at approximately room temperature
5. Pump allowed to operate dry (fluid supply cut off)
6. Sealed motor housing opened or product dismantled by customer
7. Cord cut off to a length less than three feet
DISCLAIMER: Any oral statements about the product made by the seller, the Company, the representatives or any other parties, do not constitute warranties, shall not
be relied upon by the user, and are not part of the contract for sale. Seller's and the Company's only obligation, and buyer's only remedy, shall be the replacement and/
or repair by the Company of the product as described above. NEITHER SELLER NOR
THE COMPANY SHALL BE LIABLE FOR ANY INJURY, LOSS OR DAMAGE, DIRECT,
INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, INCIDENTAL
OR CONSEQUENTIAL DAMAGES FOR LOST PROFITS, LOST SALES, INJURY TO
PERSON OR PROPERTY, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL LOSS),
ARISING OUT OF THE USE OR THE INABILITY TO USE THE PRODUCT, AND THE
USER AGREES THAT NO OTHER REMEDY SHALL BE AVAILABLE TO IT. Before using,
the user shall determine the suitability of the product for his intended use, and user
assumes all risk and liability whatsoever in connection therewith. THE WARRANTY AND
REMEDY DESCRIBED IN THIS LIMITED WARRANTY IS AN EXCLUSIVE WARRANTY
AND REMEDY AND IS IN LIEU OF ANY OTHER WARRANTY OR REMEDY, EXPRESSED
OR IMPLIED, WHICH OTHER WARRANTIES AND REMEDIES ARE HEREBY EXPRESSLY
EXCLUDED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE EXTENT
EITHER APPLIES TO A PRODUCT SHALL BE LIMITED IN DURATION TO THE PERIODS
OF THE EXPRESSED WARRANTIES GIVEN ABOVE. Some states and countries do not
allow the exclusion or limitations on how long an implied warranty lasts or the exclusion
or limitation of incidental or consequential damages, so the above exclusion or limita-
tions may not apply to you. This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state and country to country.
TROUBLESHOOTING GUIDE (cont.)
Cause
1) Air pockets or leaks in suction line.
2) Clogged impeller.
3) Strainer too small or clogged.
4) Insuffi cient submergence of suction
line.
5) Excessive suction lift.
6) Total head more than that for which
the pump was intended.
7) Excessively worn impeller.
1) Air leaks in suction line.
2) Excessive lift and operating too near
shut-off point.
3) Water level drops while pumping,
uncovering suction piping.
1) Bent shaft and/or damaged bearings.
2) Suction and/or discharge piping not
properly supported and anchored.
LIMITED WARRANTY
Remedy
1) Check suction piping.
2) Remove and clean.
3) Use larger strainer or clean
4) Add lengths of suction pipe to keep submerged end well
below the water surface.
5) If caused by suction pipe friction, enlarge piping. Otherwise,
move pump closer to water level.
6) A pump designed for higher head is needed.
7) Order replacement parts using Repair Parts List.
1) Check suction piping.
2) Move pump nearer water level.
3) Check water supply. Add length of pipe to suction to keep
submerged end under water.
1) Take motor to authorized motor repair shop.
2) See that all piping is supported to relieve strain on pump
assembly.
Toll Free Help Hotline:
51 Burmac Road, P.O. Box 429
Winnipeg, Manitoba, Canada
Phone: (877) 337-2650
Fax: (204) 255-5214
www.redlionproducts.com
4
1-800-667-1457
RED LION
R3C 3E4