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Troubleshooting
Problem
Burner will not light using ignitor
Burner will not light with match
Sudden drop in gas flow or reduced flame height
Irregular flame pattern, flame does not run the
full length of burner
Flame is yellow or orange
Flame goes out
Flare-up
Persistent grease fire
Flashback (fire in burner tube(s))
Inside of lid is peeling (like paint peeling)
Outdoor LP Gas Barbecue Grill
Model No. WM16-GBC1405WV
Possible Cause
LP gas tank valve is closed
NG main valve is closed
LP gas tank is low or empty
LP gas / NG leak
Battery needs to be changed
Wires or electrode covered with cooking residue
Electrode and burners are wet
Electrode cracked/broken - sparks at crack
Wire loose or disconnected
Wire is shorting (sparking) between ignitor and electrode Replace ignitor wire/electrode assembly
Bad ignitor
No gas flow
LP gas tank is low or empty
LP gas / NG leak
Coupling nut and regulator not fully connected
Obstruction of gas flow
Disengagement of burner to valve
Spider webs or insect nest in burner/venturi tube
Burner ports clogged or blocked
LP: Out of gas
NG: No main line pressure
LP: Overfilling prevention device may have been
activated
Burner ports are clogged or blocked
New burner may have residual manufacturing oils
Spider webs or insect nest in burner/venturi tube
Food residue, grease, etc. on burners
Poor alignment of valve to burner/venturi tube
High or gusting winds
Low on LP Gas
Overfilling prevention device may have been activated
Grease buildup
Excess fat in meat
Excessive cooking temperature
Grease trapped by food buildup around burner system
Burner and/or burner/venturi tube are blocked
The lid is stainless steel, not painted
The lid is coated/painted
For more assistance, please visit us at BlueRhino.com or call 1.800.762.1142.
Prevention/Cure
LP: Make sure regulator is securely attached to the LP gas tank per "Installing
LP Gas Tank," then turn LP gas tank valve to "OPEN"
NG: Make sure regulator and NG main line are securely attached per "Installing
Natural Gas Line," then turn NG main valve to "ON"
Exchange, refill or replace LP gas tank
1.
LP: Turn LP gas tank valve to "CLOSED"
NG: Turn natural gas main valve to "OFF"
2.
Wait 5 minutes for gas to clear
3.
Follow "Checking for Leaks" section
Replace the "AA" battery (follow assembly step for inserting battery)
Clean wire and/or electrode with rubbing alcohol
Wipe dry with cloth
Replace electrode
Reconnect wire or replace electrode/wire assembly
Replace ignitor
LP: Check if LP gas tank is empty
A. If empty, exchange, refill or replace LP gas tank
B. If LP gas tank is not empty, refer to "Sudden drop in gas flow or reduced
flame height" (see below)
NG: Check if NG main valve is connected
A. Make sure regulator and NG main line are securely attached, then turn NG
main valve to "OPEN"
B. If NG main valve is "ON," then refer to "Sudden drop in gas flow or reduced
flame height" (see below)
Exchange, refill or replace LP gas tank
1.
LP: Turn LP gas tank valve to "CLOSED"
NG: Turn natural gas main valve to "OFF"
2.
Wait 5 minutes for gas to clear
3.
Follow "Checking for Leaks" section
Turn the coupling nut about one-half to three quarters additional turn until solid
stop. Tighten by hand only - do NOT use tools.
1.
Clear burner/venturi tube
2.
Check for bent or kinked hose
Reengage burner and valve
Clean burner/venturi tube
Clean burner ports
Exchange, refill or replace LP gas tank
Call your natural gas provider to inspect natural gas line
1.
Turn control knobs to " OFF"
2.
Wait 30 seconds and light grill
3.
If flames are still too low, reset the overfilling prevention device:
a.
Turn control knob(s) " OFF"
b.
Turn LP gas tank valve to "CLOSED"
c.
Disconnect regulator
d.
Turn control knobs to (HIGH)
e.
Wait 1 minute
f.
Turn control knobs to " OFF"
g.
Reconnect regulator and leak check connections, being careful not to
fully open valve.
h.
Light grill per "Lighting" section
Clean burner ports
Burn grill for 15 minutes on (HIGH) with the lid closed
Clean burner/venturi tube
Clean burner
Ensure burner venturi is properly engaged with valve
Do NOT use grill in high winds
Exchange, refill or replace LP gas tank
Refer to "Sudden drop in gas flow or reduced flame height" (see above)
Remove and clean all grill parts per "Cleaning and Care" section
Trim fat from meat before grilling
Adjust to lower cooking temperature
1.
Turn control knobs to " OFF"
2.
LP: Turn LP gas tank valve to "CLOSED"
NG: Turn natural gas main valve to "OFF"
3.
Leave lid in closed position and let fire burn out
4.
After grill cools, remove and clean all parts per "Cleaning and Care" section
Clean burners and/or burner/venturi tube(s)
Grease buildup has turned to carbon and is flaking off – clean thoroughly per
"Cleaning and Care" section
• This can be from baked on grease buildup that has turned into carbon and is
flaking off
• Clean thoroughly per "Cleaning and Care" section
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