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Troubleshooting

PROBLEM
PROBABLE CAUSE/SOLUTION
Cannot select TEMP
• Is the unit plugged in?
and/or HOURS settings.
• Test that the electrical outlet is working with a lamp in known working order.
Food is undercooked.
• Was food cooked on the WARM setting? Do not cook on WARM setting; always cook on LOW or
• Was the crock filled to the 6-quart or 4-quart line and set to cook for 2 quarts? Choose the setting to
• Did you select the LOW heat setting, but used a cooking time based on the HIGH heat setting?
• Did you have the glass lid placed correctly on the slow cooker?
The food isn't done after
• This can be due to voltage variations (which are commonplace everywhere) or altitude. The slight
cooking the amount of
time recommended in
my recipe.
My meal was
• Was the crock filled to the 2-quart or 4-quart line and set to cook for 6 quarts? Choose the setting to
overcooked. Why?
• Did you select hours based on a LOW heat recipe?
• Foods will continue to increase in temperature after desired temperature has been reached.
HIGH heat settings.
match the quantity of food in crock.
fluctuations in power do not have a noticeable effect on most appliances. However, they can alter
cooking times in the slow cooker by extending the cooking times. Allow sufficient time and select the
appropriate heat setting. You will learn through experience if a shorter or longer time is needed.
match the quantity of food in the crock.
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