Troubleshooting Guide; Customer Services; Before Calling For Service; How To Obtain Service - Thermador HDDW 36DS Manual De Uso Y Cuidado

Problem
Nothing works – display is not
illuminated
~
If an or appears in the display
ã
If is not possible to operate the
hood

Before Calling for Service

If the blower does not operate:
Ensure that the electrical cord is properly connected and the supply circuit is energized.
Make sure that the blower speed control knob is not in the OFF position.
The manufacturer of the extractor hoods accepts no liability for complaints which can be attributed to the design and
layout of the pipework.

How to obtain Service

For authorized service or parts information, call 1-800-735-4328.
We want you to be a satisfied customer. If a situation arises that has not been resolved to your satisfaction,
please let us know.
Write: Customer Support, BSH Home Appliances, Corp. 5551 McFadden Ave., Huntington Beach, CA 92649,
or call: 1-800-735-4328.
Please include the model number, serial number, and date of original purchase/installation.

TROUBLESHOOTING GUIDE

Possible Cause
Control button board has become
disconnected.
Filters saturated
Power failure

CUSTOMER SERVICES

PAGE 10
Remedy
Contact qualified appliance service
technician.
See "Filters and Maintenance" Section.
Disconnect the hood from the mains
electricity supply by pulling out the
plug or switching it off at the main fuse
box.
Wait for approx. 1 minute and then
switch it on again.