Troubleshooting
WARNING! To reduce the risk of electrical shock or injury from moving parts,
unplug the vacuum before servicing or cleaning the vacuum.
CAUTION! To Reduce the Risk of Electric Shock, Do Not Handle Plug or Appliance
with Wet Hands.
PROBLEM CHECK POINT
Power Cord
House Fuse or Breaker
Vacuum won't
Vacuum Bag or Hose
turn on.
Thermal Motor
Protection Reset Button
Needs Service
Carpet Button
Vacuum Bag
Vacuum won't
Filter
pick up or low
suction.
Hose
Brushes
Belt
Bag Compartment Lid
Dust escaping
from vacuum
Filter
How to Contact an Authorized Vacuum Retailer
Any other service should be performed by an Authorized Riccar Vacuum Retailer.
To locate your nearest Authorized Vacuum Retailer, visit our website at Riccar.com or
call 888-674-2227.
Key Replacement Parts
• Genuine HEPA Media Vacuum Bags: R25H-6
• Genuine Filter Set (HEPA media and granulated charcoal): R25P-F
• Genuine Filter Set (HEPA media and charcoal): R25D-F
• Genuine Filter Set (Electrostatic Media): R25S-F
For Best Performance
• Keep your vacuum clean and in good operating condition.
• Change the vacuum bag once a month or when the full bag light is illuminated
to maximize cleaning performance.
• Always use genuine vacuum bags and replacement parts. Use of other products
may result in poor cleaning performance, potential vacuum cleaner damage
and may void vacuum warranty. Genuine products are designed for maximum
cleaning performance.
• Have your vacuum checked annually by an Authorized Vacuum Retailer.
• Store your vacuum carefully in a dry area.
• For optimum cleaning performance and safety, follow your owner's manual instructions.
PROBLEM SOLVING GUIDE
POSSIBLE SOLUTION
Plug unit in firmly.
Check house fuse or breaker. Replace fuse/reset
breaker.
Replace bag or remove obstacle.
Press reset button.
Take to an Authorized Vacuum Retailer.
Press "Carpet" button on – it will illuminate when
it's on.
Replace full bag.
Replace clogged filter.
Remove obstacle.
Replace brush strips (R25P & R25D models).
Take to an Authorized Vacuum Retailer.
Secure latch on bag compartment lid.
Review filter installation (pages 17).
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