Appendix; Troubleshooting - Galaxy Innovations ST9195 Manual Del Usuario

6. Appendix.

6.1 Troubleshooting

No display LED on the front panel.
No power supply.
No picture.
Poor picture quality.
No sound.
Remote control does not operate.
Service is not running or scrambled.
You have forgotten your secret PIN
code.
MANUAL_GI ST9195_9196_Eng_091127.indd 33
Problem
Solution
 Power cord plug in correctly.
 Ensure that the receiver is switched on.
 Check connection and correct.
 Check channel and video output and correct.
 Check the signal level, if it is low.
 Check that the RF cable is properly connected.
 Check the volume level of the TV and receiver.
 Check the mute status of the TV and receiver.
 Check the connection of audio cable.
 Point remote control directly towards the receiver.
 Check and replace batteries.
 Check that nothing blocks the front panel.
 Check that the smart card is appropriate for the selected service.
 Refer to change PIN code of this user's manual.
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2009-11-28 1:59:52