Troubleshooting; Corrective Action - Twin Star 75089/23MM9065-NB75 Manual De Instrucciones

TROUBLESHOOTING

PROBLEM
No power, logs do not glow.
Logs glow, but no fl ame effect.
Heater does not blow warm air.
Heater doesn't work, but Power
and Heater settings are "ON"
and thermostat is set
(see solution above).
Flame effect works but heater
function does not and the
emberbed fl ashes when the
heater button is pressed.
POSSIBLE CAUSE
1. Power cord was not
plugged in the outlet.
2. Main power switch is not
in "ON" position.
Flame button is not in
"ON" position.
The current room temperature
is higher than the temperature
setting.
The product is on protected
status.
Heater function is locked.
14

CORRECTIVE ACTION

1. Check that unit is plugged into
a standard 120V outlet.
2. Press power button several
times, making sure power
is set at "ON" position.
Press fl ame button several times.
Adjust the temperature settings
to ensure that the thermostat is
set higher than the current room
temperature.
Turn all switches to the "OFF"
position and unplug the unit from
the wall outlet for 5 minutes. After
5 minutes plug the unit back into
wall outlet, and operate as normal.
Heater function is locked. Press
and hold the POWER button to
unlock the heater function.