Troubleshooting Procedures (cont.)
Symptoms
3.
Motor starts, all bodyjets
are not functioning.
4. Motor starts, waterfall
does not function.
5. Waterfall lights do not
work.
6. System stops
automatically before 18
minutes.
7. System does not stop
automatically after 22
minutes.
8. Noisy operation.
9. Remote does not work.
Kohler Co.
Probable Causes
A. Bodyjet is blocked.
B. Bodyjet butterfly valve wiring
loose/damaged, or butterfly valve
is faulty.
C. Not enough water in footbath
basin (pump cavitates).
D. Keypad does not work.
E. Control does not work.
A. Waterfall is blocked.
B. Waterfall wiring loose/damaged
or butterfly valve faulty.
C. Not enough water in footbath
basin (pump cavitates).
D. Keypad does not work.
E. Control does not work.
A. Loose or damaged wiring.
B. Power supply for lighting does
not work.
A. GFCI or ELCB has tripped.
B. Motor overheated and protection
device activated.
A. Timer mechanism accidentally
deactivated.
A. Not enough water in footbath
basin (pump cavitates).
A. Remote not programmed.
27
Recommended Action
A. Remove blockage.
B. Identify source of fault and
correct or replace wiring or
butterfly valve. Check all wiring.
Refer to installer/dealer.
C. Fill basin 3" (7.6 cm) over top of
suction cover.
D. Replace keypad. Refer to
installer/dealer.
E. Replace control. Refer to
installer/dealer.
A. Remove blockage.
B. Identify source of fault and
correct or replace wiring or
butterfly valve. Check all wiring.
Refer to installer/dealer.
C. Fill basin 3" (7.6 cm) over top of
suction cover.
D. Replace keypad. Refer to
installer/dealer.
E. Replace control. Refer to
installer/dealer.
A. Identify source and correct. Refer
to installer/dealer.
B. Replace lighting supply box in
the tower or pump kit. Refer to
installer/dealer.
A. Set/Reset GFCI or ELCB.
B. Check for restricted air space
around pump box, motor vent
blockage or suction/harness
blockage. Correct and allow
motor to cool.
A. See service manual. Refer to
installer/dealer.
A. Fill basin 3" (7.6 cm) over top of
suction cover.
A. Re-program remote following
instructions.
1030200-2-C