Warranties:
In addition to the standard warranty on page 28, BEST offers a large
array of service plans and extended warranties to fit your needs. Whether
you choose a basic level or one that makes power protection virtually
effortless, you can be sure Best Power will honor its commitment to
provide you with true peace of mind.
Contact your local Best Power representative for availability in your
country. By calling us toll-free at 1-800-356-5737 (U.S. and Canada) and
referencing this page, you will automatically receive a 10% discount on
any plan purchase.
Level 6 — Customized Service Agreement:
Designed by you to match service delivery to your unique needs.
Includes any features of Levels 1-5 plus any additional services and
terms that you may require.
Level 5 — On-Site Comprehensive Agreement:
A factory-trained technician will perform Preventative Maintenance
yearly to reduce the likelihood of unit failure. If failure should occur, you
will receive priority scheduling to repair the unit at your location. All
labor and parts (including internal batteries) are covered.
Level 4 — On-Site Repair Agreement:
You will receive priority scheduling for a Best Power factory-trained
technician to perform the unit repair at your location and ensure that
everything is working properly. All labor and parts (including internal
batteries) are covered.
Level 3 — External Battery Preventative Maintenance:
Two types of battery preventative maintenance service are available:
Standard and Premium. The Standard Preventative Maintenance
Agreement can be performed during normal working hours and is
designed to prevent minor problems from becoming major battery
integrity issues. The Premium Preventative Maintenance Agreement is
designed to meet the manufacturer's requirements to maintain battery
warranty; it will generally be performed outside normal working hours
because it requires a full DC power-down.
Level 2 — Standard Warranty Extension:
This plan extends the Best Power Standard Warranty for an additional
year.
Level 1 — Standard Warranty Protection (2 Years Free):
See page 28. Best Power warrants the product to be free from defect in
material and workmanship. Best Power will factory repair the product
upon failure at no charge to you. You will be responsible for the freight
in and out. On-site repair is available — parts are covered at no charge,
labor and shipping are extra. See page 28 for details.
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