Customer Service; Conditions Of Warranty - Cloer 3215 Instrucciones De Uso

Electrical appliances contain valuable raw
materials. When an appliance is worn-out, please
take it to a recognised recycling facility. Please
consult the local authorities for information on
recycling appliances.

Customer service

In the event that your Cloer appliance becomes
EN
defective, please contact your Cloer dealer or
Cloer customer service department.
Cloer electrical appliances comply with current
EC guidelines and safety regulations.

Conditions of warranty

Cloer grants you, the private end user, a
limited manufacturer's warranty. Assuming
careful handling and compliance with the
operating instructions and safety notices, we
will be obligated to replace the appliance at
no cost, insofar as there are defects in material
or workmanship. The repair will be effected by
repairing or replacing defective components.
Any parts replaced will become the property of
Cloer. All further claims of any type, especially
claims for indemnification, are not valid.
This warranty does not affect any rights of the
customer with respect to the sale of goods in
accordance with the applicable national laws.
The warranty period is 2 years starting from the
date on which the product was first purchased
by an end consumer. The warranty period will
not be extended or begin anew or in any other
way be affected by the subsequent sale, repair
or replacement of the product.
This warranty is passed on to you by your retail
dealer. In order to assert a warranty claim, please
contact your dealer directly.
If you have questions about your product, please
contact the Cloer importer in your country. The
address and telephone number can be found
on our website at http://cloer.com or you can
send an e-mail to
As proof of warranty entitlement you must
submit the original sales receipt with the date
of sale and the dealer's address. Without the
sales receipt, the repair will be carried out at
your expense without asking.
The warranty does not cover damages resulting
from
·
improper use,
·
natural wear and tear,
·
external influences (e.g. damage from transport,
shocks, jolts, heat, acids, etc.),
·
insufficient decalcifying *
·
or unsuitable accessories.
The warranty will be void if the appliance
8
·
is used commercially,
service-uk@cloer.de
·
is opened or modified without authorisation
·
or if unauthorised repairs are attempted.
Also, the warranty does not apply to consumable
materials.
* electric kettle / coffee maker / tea maker