Tamerica TPI-4900E Manual De Usuario página 22

Limited Warranty
Tamerica's limited warranty is given only to the original end-user of the product including all accessories during the
warranty period. If you purchased this product from someone other than an authorized dealer or reseller of
Tamerica, or if your product was used (including, but not limited to, refurbished by someone other than Tamerica),
your product may not be covered by this warranty.
Coverage:
The product referred to herein may include a machine and accessory items but are not limited to foot pedal/
controller, miscellaneous tools and other consumables. Except as otherwise provided herein, Tamerica warrants the
product and the accompanying accessories and consumables will be free of defects in materials and workmanship
when used under normal conditions. This warranty only covers warranty service for products purchased and used
within the 48 Contiguous States, Hawaii and Alaska excluded.
Duration:
The warranty period for the TPI-4900E is 1 year from the date of original delivery of the product after purchase from
an authorized dealer or reseller of Tamerica and it covers parts, labor and accompanying accessory items. The origi-
nal delivery date shall be determined from the delivery receipt and/or tracking information to prove purchase and
receipt of this product.
Exceptions:
This warranty covers all defects incurred in the normal use of the product except in the following cases:
Physical damage to the product incurred during shipment or due to improper installation, lack of periodic mainte-
nance, and failure to follow operating instructions which may result to abnormal use, misuse, neglect or accident
(including, but not limited to, transporting this product without the appropriate packaging);
The product was modified or altered in any way by anyone other than a certified technician authorized by Tamerica
and/or the removal or alteration of the serial number;
Consumables and other "wearables" that require periodic maintenance or replacement including or not limited to,
cutting blades and cutting sticks for paper cutters.
What To Do:
Inspect your product immediately upon delivery to determine if there is any evidence it may have been damaged
while in transit. If so, kindly make the proper notation on the delivery receipt and report it to your authorized
Tamerica dealer.
Should you receive a "clean" shipment but perceive and experience any issues with your product, you will have 10
business days of said purchase to report it to the authorized dealer or reseller to avail of free pickup and redelivery
from Tamerica's Service Center. Tamerica has the sole discretion to send an outright replacement or trouble-shoot
the issues via phone or video-call (FaceTime, Skpe, etc.) However, should there be any indication or evidence the
reported issues were caused by any of the exceptions indicated above, Tamerica also has the discretion to void the
warranty.
After the first 10 days and during the duration of the warranty, Tamerica reserves the right to send an authorized ser-
vice technician, send service parts and instructions, video-call (mentioned above) or supply a refurbished or remanu-
factured replacement machine and use refurbished parts provided such replacement products conform to the manu-
facturer's specifications for new parts/products.
If Tamerica determines the machine needs to be sent to a Service Center for repair, you are responsible for the cost
of shipping and packing the product to ensure it does not get damaged while in transit therefore it is highly recom-
mended you keep all original packaging materials for the duration of the warranty period in case you have to ship it
back. The repaired or replacement machine, whether remanufactured or refurbished, will be covered by the balance
of the warranty period and be returned to you freight prepaid.
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