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6. FAQ
Q.
The power/water supply indicator does
not light up and mist does not come out.
A.
Insert the power plug all the way to the back of
the socket or check if there is a power cut.
Q.
The power/water supply indicator is red
and the power is off, even though the
power button has been pressed.
A.
There is not enough water. Please fill the water
tank with water.
Q.
Strange noises accompany the use of the
product.
A.
A "burbling" sound comes out of the main
body. This sound is the sound of water being
supplied from the water tank to the main body
and does not mean the product is defective.
Q.
A strange noise can be heard from the
removed water tank.
A.
When you remove an empty or nearly-empty
water tank from the main body, an abnormal
sound from the water tank can be heard.
This sound is related to pressure within the
water tank and does not mean the product is
defective.
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Q.
Mist can't be seen even when the power is
connected.
A.
- Is the power/water supply display flashing
red? There is insufficient water, if it is flashing
red. Please fill the water tank with water.
- The mist may not be visible depending on the
balance between the room temperature and
humidity.
Q.
The floor is wet / There is a water leakage.
A.
Is the floor wet due to excessive humidity?
- Wet floors from mist can occur due to the
room environment and conditions of use.
Please switch the mist volume to minimum
output or AUTO mode.
When do I need to replace the filter bag?
Q.
A.
Depending on use and water quality
(hardness), we advise to replace the filter bag
every 3 to 6 months.
Disposal
The European directive 2012 / 19 / CE on Waste
Electrical and Electronic Equipment (WEEE), requires
that old household electrical appliances must not be
disposed in the normal unsorted municipal waste
stream. Old appli-ances must be collected separately
in order to optimize the recovery and recycling of
the materials they contain and reduce the impact
on human health and the environment. The crossed
out "wheeled bin" symbol on the product reminds
you of your obligation, that when you dispose of the
appliance it must be separately collected. Consumers
should contact their local authority or retailer for
information concerning the correct disposal of their
old appliance.
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