EN
Problem
The machine does not
heat up.
The machine does not
pour coffee.
The coffee is cold.
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9. Troubleshooting
The plug is not connect-
ed to the mains power.
The machine is not
switched on.
The capsule is stuck or
badly positioned.
A capsule may have fall-
en into the machine.
There is no water in the
tank.
The piping system is
blocked by limestone.
The machine has not
completely heated the
water before pouring the
coffee.
The cups are cold.
The machine is partly
clogged by limestone.
Cause
Solution
Connect the machine to
the mains power.
Use the ON button to
switch on the machine.
Unplug the machine
from the power mains
and wait for it to cool
down; lift the lever and
remove the capsule
manually.
Use a utensil to help in
this; never use fingers.
Remove the exhaust
capsule compartment
and check.
Fill the tank with water.
Carry out a scale remov-
al cycle.
Before pouring coffee,
always wait for the cup
symbol in the top part
of the central switch to
turn green.
Preheat the cups with
a little boiling water,
poured by pressing the
pour switch.
Carry out a descaling
cycle.