Q: The APP cannot find the camera after choosing "Search"?
A: Ensure your phone or mobile device is still connecting to the camera's WIFI
signal. Ensure your camera is powered by the outlet power supply or the back-up
battery is fully charged.
Q: Why live video screen shows up black and a searching circle spins in
center but nothing ever displays?
A: If the camera connected WIFI speed is low, wait 10-30 seconds for live video to
appear. Or you can exit the live video screen and get into the screen again in a
minute.
Q: The camera is not holding my Wifi settings and continues to show that the
camera is offline?
A: Make sure the camera is inside the range of good WIFI signal. Or if you are
using the backup battery, check if the power adapter is connected properly for long
time use.
Q: Will the camera still work if the power goes out?
A: If the camera is in P2P (LAN) mode, the camera can still work and record video
as long as the backup battery provides power for the camera to run. If the camera
is in WAN mode, it will not work until power is restored and the Internet access is
available.
Q: How to add the camera to more devices?
A: Make sure that camera is in WAN mode already. Then launch the "Camwf" APP
on your other Android phone or tablet PC, tap "+" icon, input the camera UID (a
unique combination of numbers and letters specific to your camera). Finally, tap
"OK" to add the camera to the APP.
Q: What to do if I forget my password?
A: You will have to reset the device to factory settings; press the reset Button twice,
delete the camera in the Camwf APP and re-add it.
Q: The camera does not record any video to the Micro SD card?
A: Power off the camera, take out the Micro SD card, format the SD card, then