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12
Problem
Some smoke comes out of the
appliance after you have switched the
appliance on for the first time.
Droplets of water escape from the
soleplate
The appliance does not produce
steam.
I don't see any steam coming out of
the soleplate.
The soleplate is dirty.
Information & service
If you need information or if you have a problem, please visit the Philips
Web site at www.philips.com or contact the Philips Customer Care
Centre in your country (you will find its phone number in the
worldwide guarantee leaflet). If there is no Customer Care Centre in
your country, turn to your local Philips dealer or contact the Service
Department of Philips Domestic Appliances and Personal Care BV.
Troubleshooting
This chapter summarises the most common problems you could
encounter with your iron. Please read the different sections for more
details. If you are unable to solve the problem, please contact the
Philips Customer Care Centre in your country. If there is no Customer
Care Centre in your country, turn to your local Philips dealer or the
nearest Philips service centre.
Possible cause(s)
This is normal. Some parts of the iron
have been greased lightly in the
factory.
The temperature dial (I) has been set
to a temperature that is too low for
steam ironing.
The steam tank has been placed on an
unstable and/or uneven surface.
When you start steam ironing, the
hose is cold. Steam condenses in the
hose, causing droplets of water to
escape from the soleplate.
The steam tank has not been switched
on.
The 'steam tank heating up' pilot light
is still on.
Superheated (i.e. high-quality) steam is
hardly visible, especially when the
temperature dial has been set to
maximum position and even less so
when the ambient temperature is
relatively high.
Impurities or chemicals present in the
water have deposited on the soleplate.
You have been ironing at too high
temperatures.
Solution
This phenomenon will cease after a
short while.
Select the required ironing
temperature as indicated in these
instructions and the table.
Put the steam tank on a stable and
even surface.
This is normal. Hold the iron over an
old cloth and press the steam activator
button (H).The cloth will absorb the
drops. After a few seconds the steam
production will have normalised.
Set the on/off switch (D) to 'on'.
Wait until the pilot light has gone out.
To check if the iron is actually
producing steam, hold a (cold) mirror
in front of the soleplate vents.
Clean the soleplate with a damp cloth
and, if necessary, with some washing-
up liquid.
Clean the soleplate with a damp cloth
and, if necessary, with some washing-
up liquid. Select the recommended
ironing temperature.
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