Trouble Shooting Chart
Problem
Valve will not pass water
Valve leaks when shut off .
Temperature control handle is
turned from cold to hot (or hot
back to cold) and volume from
spout or head is not constant.
Valve delivers suffi cient quantity
of cold, but little hot, or the
reverse.
Temperature varies without
moving handle.
Valve delivery temperature
reduces gradually during use;
handle must be turned to hotter
positions to maintain constant
temperature.
Valve delivers hot water when
initially opened. Water turns
colder as handle is rotated in
a counter-clockwise direction
toward the hot position.
Service Instructions
Removing control spindle assembly
(Ref. Parts Assembly fi gure)
■
Shut off water supply to valve
and remove control valve handle
and dome cover.
■
Remove escutcheon plate by fi rst
removing escutcheon screws.
■
Turn valve's
control spindle to half
way position between minimum
and maximum rotation.
Failure to
Important:
do this can damage
control spindle assembly.
■
Unscrew both
spindle cap
control spindle assembly.
Hot/Cold Seat Repair Kit
Order p/n TA-4, T-35A and T-35B.
Installation requires both hot & cold
removal tools, p/n
T-35A & T-35B
■
Remove
control spindle assembly.
■
Remove both seats with removal
tools.
Symmons Industries, Inc.
(800) 796-6667, (781) 848-2250
Website: www.symmons.com
© 2009 Symmons Industries, Inc. Printed in U.S.A.
Cause
Both hot and cold water supply
are not turned on.
Hot and cold washers are worn
or foreign matter (dirt, chips) is
lodged between washers and
seat surfaces.
Pressure balancing piston
housed in spindle assembly is
restricted from free movement
by foreign matter.
Same as above
Same as above
Overdraw on hot water supply
(i.e. running out of hot water)
Valve is piped incorrectly (i.e.
the hot supply is piped to the
valve's cold inlet and the cold
supply is piped to the hot
inlet.)
■
Replace both seats even if only
one appears worn.
■
Install and tighten both seats to
15 foot pounds of torque.
Control Spindle Washer Repair Kit
Order p/n TA-9.
■
Remove
control spindle assembly
■
Remove
spindle using valve handle and
unscrew cold washer retainer
using channel lock pliers.
■
Remove
hot washer by removing
hot washer screw.
Checking Water Pressure
and
Balancing Piston
Th e perforated end of the control
spindle assembly houses the water
pressure balancing piston which is
the heart of the valve.
■
Remove
control spindle assembly.
.
■
Shake spindle assembly and listen
for clicking noise. Piston should
be free to slide back and forth the
full length of its travel.
■
■
31 Brooks Drive
Braintree, MA 02184
■
Fax (800) 961-9621, (781) 664-1300
■
Email: customerservice@symmons.com
Turn on both supplies. Valve will not operate
unless both hot and cold water pressure is on.
1) Replace washers using control spindle washer
repair kit, p/n TA-9.
2) Replace hot & cold seats using hot/cold seat
repair kit, p/n TA-4.
1) Open valve half way, remove handle and tap
spindle with plastic hammer.
2) Check water pressure balancing piston in control
spindle. See service instructions.
3) Replace control spindle, p/n TA-10
Same as above
Same as above
Reduce maximum fl ow by using volume control
adjustment on valve or shower head. Th is will
allow longer period of use before overdrawing
hot water supply.
If piping is accessible, correct connections to
the valve. If piping is not accessible, order
a reverse seat and tool kit, p/n T-108. Older
installations may also require replacing the hot
seat, hot/cold seat repair kit, p/n TA-4
.
cold washer by holding
■
■
ZV-770R
041509
Solution
■
If piston appears restricted then
do the following:
(1) Tap the handle or stem end of
the spindle against a solid object
to free the piston.
(2) Try soaking in household
vinegar and repeat step (1).
■
If unable to free piston, replace
control spindle
p/n
,
TA-10.
Important:
attempt removal of
the piston.
Valve re-assembly
Reassemble by reversing above
procedures.
Aft er the
control spindle assembly
(TA-10) is threaded back into the
spindle cap assembly (TA-12A)
ensure control spindle is rotated
1/2 half turn clockwise from its
maximum counter clockwise
rotational position. Failure to do
this will damage assembly.
Do not