Before Calling; For Service - Sears Kenmore 796.4128 31 Serie Manual De Uso

NORMAL SOUNDS YOU MAY HEAR
The following sounds may be heard while the washer is
operating. They are normal.
Clicking:
Door locking mechanism clicks when the door locks and
unlocks.
Humming or gurgling:
Drain pump is pumping water from the washer at times
during a cycle.
Spraying or hissing:
Water spraying or circulating during the cycle.
Splashing:
Clothes tumbling in the drum during the wash and rinse
cycles.
BEFORE CALLING FOR SERVICE
If your washer does not function properly or does not function at all, check the following before you call for service.
Rattling and clank- Foreign objects, such as keys, coins, or safety pins, Stop washer, check drum and drain filter for
mg noise may be in drum or pump. foreign objects. If noise continues after washer is
restarted, call for service.
Thumping sound
Vibrating noise
Water leaking
around washer
Excessive sudsing
Heavy wash loads may produce a
thumping sound.
Washer load may be out of balance.
Washing shoes or tightly tangled clothes.
Shipping bolts and/or packaging materials were
not removed.
Wash load may be unevenly distributed in the
drum.
Not all leveling feet are resting firmly and evenly
on the floor.
Floor not rigid enough.
Inlet hose connection is loose at tap
or washer.
House drain pipes are clogged.
Drain hose has come out of drain.
Drain hose is not inserted far enough.
Door glass is dirty.
Too much detergent or incorrect detergent.
This is normal. If sound continues, washer is
probably out of balance. Stop and
redistribute wash load.
Pause the cycle and redistribute the load
after the door unlocks.
See the UNPACKING AND REMOVING SHIP-
PING BOLTS section in the installation requirements.
Pausethe cycle and redistribute the load after
the door unlocks.
See Leveling the Washer in the installation
instructions.
Make sure that the floor issolid and does
not flex. See Flooring in the Installation
Requirements.
Check hoses. Check and tighten hose
connections.
Unclog drain pipe. Contact a plumber if
necessary.
Tie drain hose to inlet hose or standpipe to
prevent it from coming out during drain. It
should be inserted about 8-12 inches into
the standpipe.
Inspect door glass periodically to make
sure there is no buildup of residue or other
foreign matter. Follow cleaning instructions.
Only use detergent with the High-
Efficiency (HE) logo. See Detergent
Use in the How to Use section.
29