Troubleshooting
Problem and possible solutions
Sound is weak.
■
Gently close the battery compartment completely.
■
Clean the hearing instrument.
■
Replace the empty battery.
■
Clean or exchange the ear piece.
Hearing instrument emits whistling sounds.
■
Reinsert the hearing instrument until it fits
securely.
■
Clean or exchange the ear piece.
Sound is distorted.
■
Replace the empty battery.
■
Clean or exchange the ear piece.
Hearing instrument emits signal tones.
■
Replace the empty battery.
Hearing instrument does not work.
■
Turn the hearing instrument on.
■
Gently close the battery compartment completely.
■
Replace the empty battery.
■
Make sure the battery is inserted correctly.
■
Power-on delay is active. Wait several seconds
and check again.
Consult your Hearing Care Professional if you encounter
further problems.
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