Customer Support And Warranty - Imetec Q2001 Manual Del Usuario

CUSTOMER SUPPORT AND WARRANTY

This appliance is guaranteed for a period of two years from the date of delivery to the customer.
This date is taken as the date on the receipt/invoice (as long as it is clearly legible), unless
the purchaser can prove that delivery was made at a later date. In the event of a product flaw
already present at the time of delivery, the cost-free repair or replacement of the appliance is
guaranteed unless one of the two solutions is out of proportion with the other. The purchaser
is responsible for informing an authorised assistance centre about the conformity flaw within
two months of discovering it.
The warranty does not cover parts that may be faulty due to:
a. transport damage or damage caused by accidental falls,
b. incorrect installation or unsuitability of the mains electrical system,
c. repairs or modifications performed by unauthorised personnel,
d. failure to subject the appliance to proper cleaning and maintenance as indicated,
e. normal wear of the appliance and/or its parts, and consumables,
f. non-observance of the user instructions for the appliance,
g. negligence or careless usage,
h. using the appliance with any foodstuffs prohibited by the instructions,
i. use with larger quantities of foodstuffs than indicated,
j. incorrect fitting of blades or accessories,
k. usage exceeding the indicated time limits,
l. accidental infiltration of liquids into the motor base caused by improper use,
m. a twisted or excessively bent power cable due to negligence
The above list is only given as an example; it is not complete, as this warranty in any case
does not cover circumstances that cannot be traced back to manufacturing flaws. In addition,
this warranty is not considered valid in cases of improper appliance use or professional use.
No responsibility can be taken for any harm or damage caused directly or indirectly to people,
pets or property as a result of the failure to observe all the indications given in the "Instructions
and warnings booklet" with regards the installation, use and maintenance of the appliance.
This does not apply to contract warranty actions brought against the seller.
Assistance
The appliance may only be repaired by an authorised service centre. If the faulty appliance is
under warranty, it must be sent to the assistance centre along with a fiscal document proving
the date of purchase or delivery.
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