Troubleshooting - Whirlpool W11362923D Guia Del Usuario

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Is the cooktop wired properly? See the Installation
■
Instructions for more information.
Has a household fuse blown, or has a circuit breaker
■
tripped? Replace the fuse or reset the circuit breaker. If the
problem continues, call an electrician.
Cooktop will not operate
Is the cooktop control set correctly? Touch the display
■
area on the control panel to select a cooking surface before
selecting a function.
Is the "Key Lock" Cooktop Lockout set? See "Key Lock"
■
section.
Has the cooktop turned off by itself? The power off key was
■
unintentionally touched. Press power key again. Reset the
cooktop.
DISPLAY CODE
F0E1 Cookware is detected but it is
not compatible with requested
operation.
F0EA The control panel switches off
because of excessively high
temperatures.
F0E2, F0E4, F0E6, Disconnect the cooktop from the power supply.
F0E8, F0EC, F1E1, Wait a few seconds then reconnect the cooktop to the power supply.
F6E1, F7E5, F7E6 If the problem persists, call the service center and specify the error code that appears on the display.
d E The cooktop does not switch heat
[when the cooktop up.
is off] The functions do not come on.
The cooktop does not allow a
special function to be activated.
e.g.
:
BOILING
The cooktop automatically sets
e.g.
a minimum power level to ensure
[Power level
that the cooking zone can be used.
lower than level
requested]
Operational cooktop sounds
Is there a low humming? This occurs when cooking at
■
high power. The cause of this is the amount of energy that is
transmitted from the appliance to the cookware. This sound
will quiet or go away when the power is turned down.
Is there a crackling? This sound occurs when cookware is
■
used that consists of different materials. The noise is caused
by vibrations in the joint faces between the different layers. It
may change depending on the amount and type of food being
cooked.
10

TROUBLESHOOTING

DESCRIPTION
Excessive heat around cookware on cooktop
Is the cookware the proper size? Use cookware about the
■
same size as the surface cooking area. Cookware should not
extend more than 1/2" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
Is the proper cookware being used? See "Cookware"
■
section.
Is the cooktop control set to the proper heat level? See
■
"Function" section.
Is the cooktop level? Level the cooktop. See the Installation
■
Instructions.
Display shows messages
Is the display flashing "F" and numbers? If "F" and a
■
number are alternately flashing on the display, refer to the
following table for possible solutions.
POSSIBLE CAUSES
The cookware is not well
positioned on the cooking zone,
or it is not compatible with one
or more cooking zones.
The internal temperature of
electronic parts is too high.
DEMO MODE on.
The power regulator limits the
power levels in accordance with
the maximum value set for the
cooktop.
The power regulator limits the
power levels in accordance with
the maximum value set for the
cooktop.
Is there a fan noise? The electronics require a controlled
■
temperature in order to function reliably. The cooktop is
fitted with a fan that runs at various speeds according to the
temperature detected. The fan may also continue to run even
after the cooktop has been switched off, if the temperature it
detects is too high.
SOLUTION
Press On/Off button twice to remove the
F0E1 code and restore the functionality
of the cooking zone. Then, try to use the
cookware with a different cooking zone,
or use different cookware.
Wait for the cooktop to cool down
before using it again.
Follow the instructions in the "DEMO
MODE" paragraph.
See paragraph "Power management".
See paragraph "Power management".