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Wonder Workshop , Inc.: Limited Physical Product Warranty & 30-Day Return Policy
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Wonder Workshop , Inc.'s offers the following coverage for your robots and accessories (the "Product").
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1. For Thirty (30) days after date of order shipment by Wonder Workshop
purchase price or exchange the Product.
2. For One (1) year after purchasing the Product, you will be covered by our Limited Warranty.
3. For consumer purchases made outside the U.S., you may have different or additional rights.
Retail Return Policy: Physical Product purchased from an authorized Wonder Workshop, Inc. retailer
Contact the retailer you purchased the Products from for their return policy.
30 Day Return Policy: Physical Product purchased from Wonder Workshop, Inc. at makewonder.com
If you are not satisfied with your Product within 30 days from date of order shipment, you may return it after obtaining a Wonder
Workshop, Inc. return material authorization ("RMA"). The RMA may be obtained by going to our website customer support
section (help.makewonder.com) or contacting support@makewonder.com. The Product must be received by us within 10 days
after issuance of the RMA. It is your responsibility to prepay all shipping charges; you assume all risk of loss or damage to the
Product while in transit.
Note: We recommend a method that allows you to track your return shipment.
• If the Product is returned unused, in new condition, and in the original packaging, including any accessories, manuals,
documentation, and registration that shipped with the Product, we will exchange it or refund 100% of the purchase price.
• If the Product was opened, used and repackaged for a return, during the 30 day period following date of shipment by
Wonder Workshop, Inc., then you are responsible for paying the cost to ship it back to Wonder Workshop, Inc. There
is norestocking fee. Product must be suitably protected during shipment using cushioned packaging, bubble wrap or
similar protective measures.
• If you return Product to us (a) without a Wonder Workshop, Inc. RMA, (b) beyond the 30 day return period, or (c) with-
out proper protective packaging, we retain the right to refuse the refund.
• Please allow a minimum of 2 weeks for us to credit the account used to make the original purchase. Shipping and
handling charges, gift wrap fees, and taxes and duties (e.g., state, customs, VAT) are not part of the original purchase
price and are not refundable.
• The RMA number must be included with the returned Product to process your refund.
1 Year Limited Warranty: Physical Product
Wonder Workshop, Inc. warrants the Product against defects in materials and workmanship under normal use for a period of
1 year from the date of purchase ("Warranty Period"). If a Product defect arises and a valid claim is received by us within the
Warranty Period, Wonder Workshop, Inc., at our discretion, will either (1) repair the Product at no additional charge, (2) exchange
All manuals and user guides at all-guides.com
WARRANTY
, Inc., we will refund the
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