SYMPTOM
POSSIBLE CAUSE
Light will not
1. Light switch is turned off.
come on.
2. Bulb is loose or burned out.
3. Fuse is blown or circuit breaker
4. Daylight turn-off is in effect
5. Incorrect circuit wiring, if this
6. Re-aim the sensor to cover
Light comes on
1. Light control may be installed
in daylight.
2. Light control is in Test. (Set
Light comes on
1. Light control may be sensing
for no apparent
reason.
2. Sensitivity is set too high.
Please call 1-800-858-8501 (English speaking only) for assistance before returning
If you experience a problem, follow this guide. You may also want to visit our Web site at:
www.hzsupport.com. If the problem persists, call* for assistance at 1-800-858-8501 (English
speaking only), 8:00 AM to 5:00 PM CST (M-F). You may also write* to:
HeathCo LLC
P.O. Box 90045, Bowling Green, KY 42102-9045
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model
Number, Date of Purchase, and Place of Purchase.
Please keep your dated sales receipt, it is required for all warranty requests.
598-1283-02
TROUBLESHOOTING GUIDE
is turned off.
(recheck after dark).
is a new installation.
desired area.
in a relatively dark location.
control switch to an ON-TIME
position.)
small animals or automobile
traffic (re-aim sensor).
(Reduce sensitivity.)
TECHNICAL SERvICE
product to store.
No Service Parts Available for this Product
SYMPTOM
POSSIBLE CAUSE
Light stays on
1. The sensor is pointed toward
continuously.
2. Light control is in Manual Mode.
3. Light control is in D
4. Sensitivity is set too high. (Re-
Light flashes
1. Heat being reflected from other
on and off.
7
a heat source like an air vent,
dryer vent, or brightly-painted
heat-reflective surface.(Re-aim
sensor.)
(Switch to Auto.)
ual
mode.
duce sensitivity.)
objects may be affecting the
sensor. (Re-aim sensor.)
B
®
rite