Troubleshooting
Problem
When epilating
The appliance
does not operate.
When epilating
or shaving
When caring for
feet
When exfoliating/
washing face
The usage time
gets short.
Cannot remove
hair.
When epilating
The hair becomes
stubble.
The appliance
stops during
operation.
Possible cause
It is not charged.
The switch is turned ON with the adaptor
connected to the household outlet.
The appliance is used with approximately 5 °C
or lower.
The skin protector or discs are deformed,
cracked, or damaged.
Hair dust has accumulated.
Shower gel has adhered to the discs and blade.
The frame is not securely attached.
Shower gel/facial cleanser has adhered to the
sonic scrub brush/sonic facial brush or brush
head.
The appliance is pressed against skin too hard.
Not charged fully
The appliance is used on long hair.
The way the unit is applied or moved is not
correct.
The appliance is pressed against skin too hard.
Not charged fully
Action
Fully charge the appliance.
Charging is only possible when
connected to the household outlet.
Disconnect from the household outlet
before use.
Do not use the appliance with
approximately 5 °C or lower.
Request repair at an authorized
service centre.
Clean the hair dust.
Wash it off by soaking in warm water.
Reattach it.
Rinse in warm water. If shower gel/facial
cleanser does not rinse away, remove
the sonic scrub brush/sonic facial brush
or brush head and soak in warm water.
Contact to skin with gentle force.
Fully charge the appliance.
Use on hair approximately 2 to 3 mm long.
Refer to page 18.
Contact to skin with gentle force.
Fully charge the appliance.
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