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Warranty
WARRANTY REGISTRATION
To receive technical support, obtain warranty service, and get the latest software updates and product news, register
your new i1iO system: www.xrite.com/register.
WARRANTY CONDITIONS
X-Rite warrants that this product against defects in material and workmanship for a period of twelve (12) months
from the date of sale, unless different local regulations apply. During such time X-Rite will either replace or repair at
its discretion defective parts free of charge. (Consumable parts are not covered.) This warranty shall not apply to
any goods supplied hereunder which after shipment are damaged, altered in any respect, or subjected to negligent
treatment. X-Rite's sole and exclusive obligation for breach of the above warranties shall be the repair or replacement
of any part, without charge, which within the warranty period is proven to X-Rite's reasonable satisfaction to have
been defective. Repairs or replacement by X-Rite shall not revive an otherwise expired warranty, nor shall the same
extend the duration of a warranty. X-Rite shall in no event be liable for losses or costs to Buyer in manufacturing, or
for Buyer's overhead, other expenses, lost profits, goodwill, or any other special, indirect, consequential, incidental or
other damages to persons or property resulting from a breach of any of the foregoing warranties. There are no other
warranties, either express or implied, which extend beyond the warranties set forth herein. The express warranties
contained herein are in lieu of all other warranties, express or implied, including, but not limited to, the implied
warranty or merchantability and fitness for a particular purpose or application. No representations or statements not
expressly set forth herein shall be binding upon X-Rite as a warranty or otherwise. To obtain warranty service, you
must take the Product, or deliver the Product freight prepaid, in either its original packaging or packaging affording
an equal degree of protection, to an authorized X-Rite service center. Proof of purchase in the form of a bill of sale or
receipted invoice which is evidence that the unit is within the Warranty period must be presented to obtain warranty
service.
Do not try to dismantle the X-Rite i1iO for any reason. Unauthorized dismantling of the equipment will void all
warranty claims. Contact the X-Rite Support or the nearest X-Rite Service Center, if you believe that the unit does not
work anymore or does not work correctly.
Service and Support
SERVICE CENTERS
Visit our i1iO website at http://www.xrite.com to locate the nearest X-Rite Service Center or contact your X-Rite
dealer for more information.
SUPPORT OPTIONS
We are confident you will be pleased with your new X-Rite product. At the same time, we understand your need for
on-demand support and training in today's complex and rapidly evolving workflows. Because of this we are making
the following on-line and free support tools available to registered users.
These support tools are found at: www.xrite.com/support/i1Profiler
• Free and unlimited access to the i1Profiler interactive training video; available within the i1Profiler software too.
• Free and unlimited access to the X-Rite on-line Help Desk, which includes detailed and helpful support articles
related to frequently asked questions.
• Free access to X-Rite's e-mail support and call center during the warranty period for issues resulting from
general product use provided:
- You are the original registered user of the product
- You are using the current version of i1Profiler software
- You are using currently supported hardware and supported platform (operating system)
Because we recognize the need for advanced support related to using i1Profiler and X-Rite products in various
workflows, as well as support in post warranty time periods, we are happy to offer fee based support programs and
training options delivered by X-Rite's highly experienced Color Experts.
For complete information, please visit www.xrite.com/i1Profiler
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