QUICK REFERENCE GUIDE: TROUBLESHOOTING
ACTION TAKEN
SYMPTOM
1.
System will not
operate: No Power
2.
ON Indicator
3.
1.
System will not
operate: Power ON
Indicator is illuminated
2.
1.
System operates:
2.
No water flow
3.
to insert tip or
4.
handpiece
5.
overheats
1.
System operates:
2.
No insert
3.
cavitation
4.
5.
6.
1.
System operates:
Service
indicator
blinking
2.
1.
System operates:
Service indicator
2.
illuminated
3.
System operates:
1.
Purge mode will not
2.
function - icon flashing
Check that the Main Power Switch is in the ON (I) position, and that the detachable power cord is fully seated in the
receptacle on back of system.
Check that the system's power cord plug is fully seated in an appropriate AC wall outlet.
Check that the wall outlet is functional.
If the office has more than one Tap-On
used. With a handpiece and insert installed, depress the Tap-On
dispense water. If none of the Tap-On
Resynchronize one Tap-On
Foot Pedal to the system (see Section 7.10 Tap-On
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Assure that handpiece lavage control is properly adjusted.
Check for clogged insert. Replace insert if necessary.
Check that dental office water supply valves are open.
If the system is connected to DualSelect Dispensing System, check that fluid level in the selected bottle is sufficient.
Make sure valves are open when using external water source.
Check that the water line filter is clean. Replace filter, if needed.
Check that the Power Control is not in Rinse Mode.
Check the insert for damage and that it is properly installed in the Handpiece.
Check that the handpiece is properly installed to the cable assembly.
Verify that the soft nozzle grip is flush with the hard plastic of the insert port.
Turn the system's Main Power Switch OFF, (O) position. Wait 5 seconds and turn the system back ON.
If problem still exists, replace both "AA" batteries in Tap-On
connect Auxiliary Tap-On
Foot Pedal Cable.
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Fast blinking (3 blinks per second) – Indicates improper set-up
A.
If insert is in the handpiece, remove. Verify the handpiece is properly seated and hold the Tap-On
2 seconds. If blinking stops, the system is ready for use. If blinking remains, continue to the next step.
B.
Attach a NEW handpiece and depress Tap-On
for use. Discard the old handpiece or return if within warranty. If blinking remains, continue to the next step.
C.
Install and fully seat an insert into handpiece. Depress Tap-On
system is ready for operation. If blinking remains, continue to the next step.
D.
Install and fully seat a NEW insert in handpiece and depress Tap-On
system is ready for use. Discard old insert or return if within warranty. If blinking remains, refer to Section 11.2
Technical Support and Repairs to have unit serviced as soon as possible.
Slow blinking (1 blink per second) - The system is not operating within factory specifications.
A.
Remove insert.
B.
Turn Main Power Switch OFF, (O) position. Wait five seconds. Turn unit ON, (I) position.
C.
Operate Purge function.
D.
If service indicator still blinks, refer to Section 11.2 Technical Support and Repairs to have unit serviced as soon
as possible.
Ensure that the base unit has adequate ventilation and is not near a heat source (i.e. radiator, heat lamp, sunlight or other
heat producing operatory equipment).
Turn Main Power Switch OFF (O) position. Allow system to cool for 10 minutes and turn system to the ON (I) position.
Verify light is not illuminated.
If light is still illuminated, refer to Section 11.2 Technical Support and Repairs to have unit serviced as soon as possible.
Check that there is no insert in the handpiece.
Check that Handpiece is properly installed to the cable assembly.
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Foot Pedal, test each to ensure that the proper Tap-On
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Foot Pedal to the first position. The system should
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Foot Pedals operate the system, continue to the next step.
Foot Pedal with new "AA" batteries (Refer to Section 7.9) or
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Foot Pedal for 2 seconds. If blinking stops, the system is ready
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Foot Pedal for 2 seconds. If blinking stops, the
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23
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Foot Pedal is being
Foot Pedal Synchronization).
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Foot Pedal for
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Foot Pedal for 2 seconds. If blinking stops,
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