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WARRANTY POLICY
PÓLIZA DE GARANTÍA
FURNITURE
TUHOME Furniture has a 3 year warranty coverage in wooden parts and 1 year warranty
coverage in hardware pieces since its manufacturing date, which you can see in the lot
number printed on the product box and the assembly instructions leaflet.
Warranty covers materials and workmanship imperfections which impair the assembly
or correct functioning of the cabinet.
This warranty is not valid if the defects or imperfections are caused by the incorrect
following of the assembly instructions, warnings and recommendations, misuse,
intentional damage, fire or flood, or after modifications or any kind of alteration, or
repaired by someone not authorized by TUHOME Furniture, when it´s been assembled 3
months after the date of purchase. These defects MUST be reported before the warranty
coverage period ends. Once the product has been assembled, the company will not be
responsible for defective and/or damaged parts.
This warranty is ONLY valid for the ORIGINAL PURCHASER, it doesn't apply if the
product has been resold, rented, etc.
TUHOME Furniture will take no liability for incidental or consequential damages caused
to or by the product (This may not apply in your state).
To make this warranty valid you must write to our customer service email describing the
product defect, lot number and submitting your sales reciept or proof of purchase, or
contact us at our customer service line. Replaced parts will be under the product´s
original warranty coverage period. Damaged parts will become property of the
company.
There are no other warranties applicable to this product.
IF ANY PARTS ARE BROKEN OR
MISSING PLEASE CONTACT US
AT: 1-888-391-01-66 /
customerservicetuhome@rta.com.co
OUR CUSTOMER SERVICE TEAM WILL PROVIDE
YOU HELP TO RESOLVE ANY ISSUES IMMEDIATELY
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