Assistance With Problems - Intenso EXTERNAL HARD DRIVE KIT Manual Del Usuario

General
The device may not be exposed to spray or dripping water.
Vessels filled with liquid (vases, glasses or similar) may not be placed on the device. There is
danger that the vessel tips over and the liquid impairs the electrical safety.
Do not operate this device with wet hands.
Do not insert any items, which are not intended for its use, into the openings of the device. This
could lead to an electrical short-circuit and a resultant fire.
Do not block or cover the openings of the product.
Under no circumstances use the device in the case of visible damages on it or the USB cable.
When positioning the device, pay attention that no one can tread on the cable or trip over it. Do
not place any objects onto the cable.
Do not drop the device or subject it to vibrations or impacts, this applies in particular to the
transport. Do not move the device when it is in operation. Hard drives are extremely vulnerable
and the data located on them can be destroyed irretrievably through this. Such damages are not
contained in the guarantees.
Carry out data backups frequently to avoid a possible data loss.
Data recovery is not part of the guarantees and cannot be conducted by our Service Centre!
Keep the device away from any type of moisture and avoid dust, heat and direct sunlight.
Do not try to repair the device yourself. The guarantee expires in this case.
Avoid using the device in strongly magnetized areas such as, for example, in the direct proximity
of TV sets, loudspeakers, etc. to avoid data loss or other malfunctions.
During operation pay attention to a vibration-free base to avoid damages.

ASSISTANCE WITH PROBLEMS

Status LED is not illuminated
Check the EXTERNAL HARD DRIVE KIT and the USB cable for visible damages. Should there be
damage please contact our Support to exchange it. Under no circumstances use the defective
device or cable. Check that the cable connection is plugged correctly.
Hard Drive is not recognized
Check the points under "Status LED is not illuminated" first.
Please check all further USB ports of your device (in particular on the rear side of PCs), it is
possible that the EXTERNAL HARD DRIVE KIT does not get enough power at the used USB port.
Please use only the supplied cable and, in particular, no extension. If you use a USB hub between
EXTERNAL HARD DRIVE KIT and computer, this should have an own power supply.
If the EXTERNAL HARD DRIVE KIT is not recognized at any USB port of your device, please try if it
works on another device to exclude a possible defect.
Check the Disk Management, it is possible that the EXTERNAL HARD DRIVE KIT still has to be
initialised (please see the Help file of your operating system provider for details).
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