at your location or a service center. IBM or your reseller will also
manage and install selected engineering changes that apply to the
Machine.
Some parts of IBM Machines are designated as Customer Replaceable
Units (called "CRUs"), e.g., keyboards, memory, or hard disk drives.
IBM ships CRUs to you for replacement by you. You must return all
defective CRUs to IBM within 30 days of your receipt of the
replacement CRU. You are responsible for downloading designated
Machine Code and Licensed Internal Code updates from an IBM
Internet Web site or from other electronic media, and following the
instructions that IBM provides.
When warranty service involves the exchange of a Machine or part, the
item IBM or your reseller replaces becomes its property and the
replacement becomes yours. You represent that all removed items are
genuine and unaltered. The replacement may not be new, but will be in
good working order and at least functionally equivalent to the item
replaced. The replacement assumes the warranty service status of the
replaced item. Many features, conversions, or upgrades involve the
removal of parts and their return to IBM. A part that replaces a
removed part will assume the warranty service status of the removed
part.
Before IBM or your reseller exchanges a Machine or part, you agree to
remove all features, parts, options, alterations, and attachments not
under warranty service.
You also agree to
1. ensure that the Machine is free of any legal obligations or
restrictions that prevent its exchange;
2. obtain authorization from the owner to have IBM or your reseller
service a Machine that you do not own; and
3. where applicable, before service is provided:
a. follow the problem determination, problem analysis, and service
request procedures that IBM or your reseller provides;
b. secure all programs, data, and funds contained in a Machine;
B-6
1 GB Microdrive Storage Card: User's Guide