Questions
Please contact your local Bébéconfort distributor
or visit our website, www.bebeconfort.com .
When doing so please have the following
information to hand:
- serial number
- Age (height) and weight of your child.
Warranty
Our 24 months warranty reflects our confidence in
the high quality of our design, engineering,
production and product performance. We confirm
that this product was manufactured in accordance
with the current European safety requirements
and quality standards which are applicable to this
product, and that this product is free from defects
on materials and workmanship at the time of
purchase.
Our 24 months warranty covers all manufacturing
defects in materials and workmanship when used
in normal conditions and in accordance with our
user manual. To request repairs or spare parts
under warranty for defects in materials and
workmanship you must present your proof of
purchase, made within the 24 months preceding
the service request.
Our 24 months warranty does not cover damage
caused by normal wear and tear, accidents,
abusive use, negligence or the consequence of
failing to comply with the user manual. Examples
of normal wear and tear include wheels and fabric
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worn down by regular use and the natural
breakdown of colors and materials over extended
period of time and use.
What to do in case of defects:
should problems or defects arise, your first point
of contact is your Bébé confort dealer or retailer.
Our 24 months Warranty is recognized by them
(1). You must present your proof of purchase,
made within the 24 months preceding the service
request. It is easiest if you get your service request
pre-approved by Bébé confort service. In
principle, we pay for shipment and for return
freight connected to service requests under the
warranty. Damage not covered by our warranty or
on products outside of warranty can be handled at
a reasonable fee.
This Warranty is in compliance with to European
Directive 99/44/EG of 25 May 1999.
(1) Products purchased from retailers or dealers that remove
or change labels or identification numbers are considered
unauthorized. Products purchased from unauthorized
retailers are also considered unauthorized. No warranty
applies to these products since the authenticity of these
products cannot be ascertained.
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