CLEANING
WARNING: Disconnect power and allow unit to cool completely before attempting any
maintenance or cleaning to reduce the risk of fire, electrical shock or personal injury.
To clean the unit, first turn off controls on unit and unplug unit from power source.
To clean the glass door: remove dust with clean dry cloth or to remove finger prints and other marks clean
glass with clean damp cloth. Do not use abrasive cleaners or spray liquids on glass door surfaces.
Metal and metal painted parts should be cleaned with clean damp cloth only. Do not use abrasive cleaners or
spray liquids on this surface.
TROUBLE SHOOTING
IF YOU EXPERIENCE DIFFICULTIES, PLEASE DO NOT RETURN THIS PRODUCT TO STORE
For assistance with this appliance, please call our customer service department.
PROBLEM
No warm air is coming from the
heater
The appliance turns off and will
not turn back on.
The appliance does not turn on
when the button is pushed to
"ON"
Flame is dim or not present
POSSIBLE CAUSE
The overheat protection device
in the appliance has been
triggered.
1. The overheat protection
device in the appliance has
been triggered.
2. House circuit breaker has
been tripped.
The overheat protection device
in the appliance has been
triggered
1. Dimmer control knob is
set too low.
2. Light bulb is burnt out.
3. "Flame wand" has come
loose from bracket.
~ 7 ~
SOLUTION
Turn all controls off, unplug
the appliance, allow to cool for
at least 10 min plug back in and
restart.
1.Turn all controls off, unplug
the appliance, allow to cool for
at least 10 min., plug back in
and restart.
2. Reset house circuit breaker.
Turn all controls off, unplug the
appliance, allow to cool for at
least 10 min., plug back in and
restart.
1. Turn knob clockwise to
increase light.
2. Inspect light bulb and replace
if necessary. (see Maintenance
section of this manual)
3. Remove screws holding back
access panel in place and
remove back access panel.
Secure end of "flame wand"
back into the support bracket.