• If the serial number has been damaged or removed.
• Damage to the product caused by normal wear and tear.
• Incorrect mounting or installation of third-party parts that are incompatible with the product.
• Inadvertent or unintentional damage, abnormal use or insufficient care.
• Improper storage / product care.
• Damage to push bars or upholstery due to normal daily use of the product.
• Holes or tears in the tires.
• Damage due to improper use or due to failure to follow user guide.
• Damage due to repairs carried out by unauthorized persons or due to improper disassembly of
the product.
• Transport damage (during air transport or other modes of transport): carefully inspect your
Bugaboo product after it was shipped by the airline (or other carrier) and in case of any
damage immediately file a claim with the carrier.
• Customer dissatisfaction with the product in terms of fit, weight, functionality, colour or design.
IMPORTANT
The manufacturer's warranty period for this product is 24 months from the purchase date indicated
on the sales receipt. Save the sales receipt in a safe place and make a copy of it. If you submit a claim
under this manufacturer's warranty you must first contact your retailer. If your retailer is unable to repair
the defect or if you have purchased the product directly from Bugaboo, you can contact Bugaboo by
sending an e-mail to service@bugaboo.com or dial +31 (0)20 718 95 31. For complaints that arise
outside the manufacturer's warranty period you must also contact your retailer or you can contact one
of our service centers. You can find an up-to-date list of service centers at www.bugaboo.com/stores.
Bugaboo reserves the right to amend these manufacturer's warranty provisions. You can find the
most up-to-date manufacturer's warranty provisions on our website: www.bugaboo.com/warranty.
REPLACEABLE PARTS
We pride ourselves on creating products based on high quality and standards. That's why only
genuine Bugaboo parts or parts which have been approved by Bugaboo should ever be used in
conjunction with the Bugaboo stroller. If you need to replace a part of your Bugaboo stroller, you
can contact your retailer. Visit www.bugaboo.com/stores for an extensive list of retailers near you.
Or purchase available parts directly via www.bugaboo.com/parts.
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MANUFACTURER'S
WARRANTY
(for Australia and New Zealand)
7
As the manufacturer, Bugaboo International BV, which has its principal place of business in
Amsterdam ("Bugaboo"), supplies the Bugaboo stroller ("product") under warranty, subject to the
following conditions:
1. Bugaboo's warranty period is 24 months, from the date of purchase as indicated on the sales
receipt. The remaining warranty period for the original product will apply for a replacement part or
product or a repaired product.
2. Bugaboo's warranty applies only in the region (USA and Canada or Europe or Russia or
Australia and New Zealand or Asia) in which the product was purchased. Bugaboo warrants
that the product will be in compliance only with the statutory provisions and/or government
regulations that apply in the region in which the product was sold. Bugaboo reserves the right to
apply a different warranty for other regions.
3. Bugaboo's warranty provides a right to repair unless Bugaboo is of the opinion that
replacement or return of the product is necessary. Bugaboo will bear the expense and risk of
transport from and to the retailer ("the retailer") where you purchased the product, if the repair is
covered by manufacturer's warranty.
4. To claim under Bugaboo's warranty you must provide Bugaboo with the following:
• a copy of the dated purchase receipt,
• a clear description of the complaint and
• the defective product and/or photographs of the defective part or product.
5. Bugaboo's warranty is not transferable and may therefore only be invoked by the first owner.
6. Bugaboo's warranty does not affect any statutory rights you may have, for example the right to
hold the retailer accountable for defects.
WHAT IS COVERED BY THE BUGABOO'S WARRANTY?
Bugaboo's warranty applies in respect of the product and covers the following:
• all manufacturing defects in the chassis, frame and the wheels;
• all manufacturing defects in the adapters (frame and car seat adapters);
• zippers;
• all parts of the harness of the product;
• seams in the covering;
• self-adhesive straps.
BUGABOO'S WARRANTY WILL BE VOID IN THE FOLLOWING
CIRCUMSTANCES:
• If you have made or arranged for modifications or repairs to be made without first having
received written permission from Bugaboo or the retailer.
• Defects resulting from neglect or an accident and/or from any use or maintenance other than
that indicated in the user guide.
• If the serial number has been damaged or removed.
• Damage to the product caused by normal wear and tear.
• Incorrect mounting or installation of third-party parts that are incompatible with the product.
• Inadvertent or unintentional damage, abnormal use or insufficient care.
• Improper storage / product care.
EN
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