• Damage to push bars or upholstery due to normal daily use of the product.
• Holes or tears in the tires.
• Damage due to improper use or due to failure to follow user guide.
• Damage due to repairs carried out by unauthorized persons or due to improper disassembly of
the product.
• Transport damage (during air transport or other modes of transport): carefully inspect
your product after it was shipped by the airline (or other carrier) and in case of any damage
immediately file a claim with the carrier.
• Customer dissatisfaction with the product in terms of fit, weight, functionality, colour or design.
IMPORTANT
The manufacturer's warranty period for this product is 24 months from the purchase date
indicated on the sales receipt. Save the sales receipt in a safe place and make a copy of it. If
you submit a claim under this manufacturer's warranty you must first contact your retailer. If
your retailer is unable to repair the defect or if you have purchased the product directly from
Bugaboo, you can contact Bugaboo by sending an e-mail to service.au@bugaboo.com or dial
02 9091 0322 or by mail to Bugaboo Australia Pty Limited, Service Department Suite 2, Level
2 156 Edgecliff Road Woollahra NSW 2025 Australia. For complaints that arise outside the
manufacturer's warranty period you must also contact your retailer or you can contact one of our
service centers. You can find an up-to-date list of service centers at www.bugaboo.com/stores.
Bugaboo reserves the right to amend these manufacturer's warranty provisions. You can find
the most up-to-date manufacturer's warranty provisions on our website: www.bugaboo.com/
warranty.
REPLACEABLE PARTS
We pride ourselves on creating products based on high quality and standards. That's why only
genuine Bugaboo parts or parts which have been approved by Bugaboo should ever be used in
conjunction with the Bugaboo stroller. If you need to replace a part of your Bugaboo stroller, you
can contact your retailer. Visit www.bugaboo.com/stores for an extensive list of retailers near you.
Or purchase available parts directly via www.bugaboo.com/parts.
FOR AUSTRALIA ONLY
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major
failure. You should ask the retailer about these.
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LIMITED
WARRANTY
(for USA and Canada)
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WHAT DOES THIS WARRANTY COVER?
This warranty covers any defects in the chassis, frames, wheels, frame and car seat adapters,
zippers, harnesses, seams in the covering and Velcro of your Bugaboo product, with the
exceptions stated below.
WHAT DOES THIS WARRANTY NOT COVER?
This warranty does not cover claims and damage from:
1. normal wear and tear,
2. misuse such as, but not limited to, improper storage and product care,
3. maintenance and use other than that indicated in the user guide,
4. failure to follow the instructions in the user guide,
5. abuse, neglect, carelessness, or accident,
6. caused by the modification or alteration of the product,
7. air transportation or freight damage,
8. damage to tires such as holes or tears, and
9. incorrect mounting or installation of third party parts that are incompatible with the product.
This warranty does not cover a Bugaboo product whose serial number has been damaged or
removed. This warranty only covers damage and defects and does not extend to claims that you
may have regarding dissatisfaction with the product in terms of its fit, weight, functionality, color
or design. This warranty is limited to consumers - buyers of the product for their personal use or
personal family or household purposes. This warranty does not extend to
unauthorized purchasers of the product intended for resale or for purchasers who intend to use
this product for commercial use such as rental of the product to others.
WHAT IS THE PERIOD OF COVERAGE?
This warranty remains in force for two years from the date of purchase as long as you are the
original purchaser who owns the Bugaboo product. You must keep your
receipt as proof of the date of purchase. Replacement or repaired parts will only be warranted for
the remaining period of the original warranty.
WHAT WILL WE DO TO CORRECT PROBLEMS?
We will repair your Bugaboo product at no cost to you, or if repair is not possible, replace the
product. We will pay for transportation from and to the retailer that will service your Bugaboo
product, as long as the repair or replacement is covered by this warranty. Bugaboo reserves the
right to stop manufacturing a particular model, colour, fabric or accessory, and therefore it will
replace a part with a similar product, colour or fabric during the period of this warranty.
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