TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
PROBLEM
Water has poor taste/odor
Water in first glass is warm
Water dispenser does not
work
Water spurting from
dispenser
Water is not dispensed but
icemaker is working
No water or ice cube
production
Refrigerator has odor
Moisture forms on outside of
refrigerator
Moisture collects inside (in
humid weather, air carries
moisture into refrigerator
when doors are opened)
Interior light does not work
Hot air from bottom of
refrigerator
Refrigerator never shuts off
but the temperatures are OK
Refrigerator is beeping
Door not closing properly
Actual temperature not equal
to Set temperature
Drawer does not close by
itself
Freezer drawer pops open
when refrigerator door is
closed
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POSSIBLE CAUSE(S)
Water dispenser has not been used for a long
time.
Normal when refrigerator is first installed.
Water dispenser has not been used for a long
time.
Water system has been drained.
Water supply line turned off or not connected.
Water filter clogged.
Air may be trapped in the water system.
Newly-installed filter cartridge.
Water in reservoir is frozen.
Refrigerator control setting is too cold.
Supply line or shutoff valve is clogged.
Water filter clogged.
Foods transmitting odor to refrigerator.
Interior needs cleaning.
Not unusual during periods of high humidity.
Too frequent or too long door openings.
Due to the higher humidity in the refrigerator,
you may on occasion experience fog or small
amounts of moisture in the refrigerator
compartment.
No power at outlet.
LED lights are out
Normal air flow cooling motor. In the
refrigeration process, it is normal that heat be
expelled in the area under the refrigerator. Some
floor coverings are sensitive and will discolor at
these normal and safe temperatures.
Adaptive defrost keeps compressor running
during door openings.
Door is open.
Door gasket on hinge side sticking or folding
over.
Unit just plugged in.
Door open for too long.
Warm food added to refrigerator.
Defrost cycle is in process.
Leveling legs need adjusting.
This is normal if, after popping open, the freezer
drawer closed on its own.
SOLUTION
Dispense water until all water in system is replenished.
Wait 24 hours for the refrigerator to completely cool
down.
Dispense water until all water in system is replenished.
Allow several hours for replenished supply to chill.
See Installing the Water Line section
Replace filter cartridge or remove filter and install plug.
Press the dispenser arm for at least two minutes.
Run water from the dispenser for 3 minutes (about one
and a half gallons).
Call for service.
Set to a warmer setting.
Call a plumber.
Replace filter cartridge or remove filter and install plug.
Foods with strong odors should be tightly wrapped.
Keep an open box of baking soda in the refrigerator;
replace every three months.
See Care and Cleaning section
Wipe surface dry.
This is normal.
This is normal and may come and go as different food
loads and environmental conditions change. Wipe dry
with a paper towel if desired.
Replace fuse or reset the breaker.
Call Service - see Replacing the Lights
This is normal.
This is normal. The refrigerator will cycle off after the
door remains closed for 2 hours.
Close door.
Apply paraffin wax to the face of the gasket.
Allow 24 hours for system to stabilize.
Allow 24 hours for system to stabilize.
Allow 24 hours for system to stabilize.
Allow 24 hours for system to stabilize.
See Level the Refrigerator
This indicates that there is a good seal on the freezer
drawer. If the freezer drawer does not automatically
close after popping open, then see the Problem:
Drawer does not close by itself, above.
ENGLISH
49-60806