Operating Problems - Alcad GRF-006 Guia Del Usuario

P O R T E R O

OPERATING PROBLEMS

If there is a fault, disconnect the concierge and check the
installation. In this way you will be able to check whether the
problem is in the concierge or whether it is in one of the
elements of the rest of the system. With the concierge
disconnected, if the system does not work properly, refer to
the section "Checking the installation" on the regulations sheet
for the audio unit that you have installed in the entrance panels.
Nothing works
Check the mains voltage on the concierge panel power
supply. Check that the voltage between
power supply is12 Vac. Check whether there are any
short-circuits and fix them. Disconnect the power supply
for 1 minute and then connect it up again.
If there is still a fault, disconnect all the power supply
and V terminals, and check that the voltage between
and V is 12 Vac, if this is not correct, there may be
something wrong with the power supply.
Check the CC1 connector connection in the audio
concierge. Check that the voltage between 2 and 13 in
the audio concierge is 9 Vdc. Check the CC2 connector
connection in the concierge. If you cannot find the fault,
there may be something wrong with the audio concierge.
The concierge does not work
Check the CC2 connector connection in the audio
concierge (red wire at the top, terminal side; grey wire
at the bottom, switch side). Check connections 13 and
14 from the concierge audio unit to the audio concierge
and the entrance panels. Check that the voltage between
2 and 13 with the key in the ON position is 9 Vdc. If you
cannot find the fault there may be something wrong with
the concierge audio unit.
The card holders do not light up
Check that the voltage between
supply is 12 Vac. Check that the voltage between 9 and
10 on the audio unit, with the lighting push button activated
is 12 Vac. Check whether the lamp has fused.
The lighting push button pilot does not light up
Check that the voltage between
unit is 12 Vac. If the voltage is correct there may be
something wrong with the audio unit.
There is no ringing tone when you make a call from
the telephones
Check connections 1 and 2 from the concierge to the
telephones. Check that the voltage between 1 and 2 in
the audio concierge, without pressing the electric lock
button is 5 Vdc. Check connections 13 and 14 on the
audio concierge with the concierge panel. Check that
the voltage between 2 and 13 V is 9 Vdc. Check that the
audio concierge telephone has been hung up. If you
cannot find the fault, there may be something wrong with
the concierge audio unit.
When you call from one of the telephones, it does
not ring
Check connections 1 and 2 from the telephone in the
apartment to the audio concierge. Check that the voltage
between 1 and 2 on the audio concierge, without pressing
the electric lock button on the phone in the apartment,
is 5 Vdc. Check that the audio concierge telephone is
hung up. If you cannot find the fault, there may be
something wrong with the telephone in the apartment.
A call made from the entrance panel does not ring
at concierge
Check connections 13 and 14 from the audio concierge
to the entrance panel. Check that the voltage between
2 and 13 is 9 Vdc. Check the connection between 7 on
the audio unit and the push buttons on the entrance
E L E C T R Ó N I C O - D O O R
and V of the
and V of the power
and V in the audio
E N T R Y S Y S T E M S -
panel. Check that the voltage between 2 and 7 on the
audio unit in the entrance panel is 9 Vdc, without pressing
the push button. If you cannot find the fault there may
be something wrong with the audio concierge or the
entrance panel audio unit.
A call made from concierge does not ring on any
telephone
Check that the voltage between 2 and 7 on the audio
unit, without pressing the push button, is 9 Vdc. Check
the connection between 7 on the audio unit and the push
buttons. Check connections 13 and 14 on the concierge
audio unit. Check that the voltage between 2 and 13 is
9 Vdc. If you cannot find the fault, there may be something
wrong with the concierge audio unit.
A call made from concierge does not ring on one
of the phones
Check connections 2 and 5 from the telephone in the
apartment to the audio concierge. Check that the
telephone has been hung up. Check the push button
connection on the concierge panel. If you cannot find
the fault, there may be something wrong with the
telephone or the panel push button.
You cannot hear any of the telephones
Check connections 2 and 3 between the audio unit and
the audio concierge. Check connections 2 and 3 from
the audio concierge to the telephones. Check the volume
control on the concierge audio unit. Check the CC2
connector connection on the audio concierge. Check the
voltage between terminals 2 and 3 on the audio concierge.
If you cannot find the fault, there may be something
wrong with the audio concierge or concierge audio unit.
Y o u c a n n o t h e a r o n e o f t h e t e l e p h o n e s
Check connections 2 and 3 from the telephone in the
apartment to the audio concierge. If you cannot find the
fault, there may be something wrong with the telephone
in the apartment.
You cannot hear the entrance panel
Check connections 2 and 4 from the audio concierge
to the entrance panel. Check the entrance panel volume.
If you cannot find the fault, there may be something
wrong with the audio concierge or the entrance panel
audio unit.
You cannot hear the call confirmation in concierge
Check that you can hear the telephones in the apartments.
Check that the call tone rings on the telephones. If you
cannot find the fault, there may be something wrong with
the concierge audio unit.
You cannot pass the call from the main entrance
panel to the apartment
Check that the entrance panel is defined as the main
one (J1 bridge installed). Check the connections between
terminals 17 and 18 between the concierge audio unit
and the main panel. Check the connection of terminals
17 and 18 between the concierge audio unit and the
audio concierge push button. Check that the voltage
between 17 and 18 on the audio unit with the push button
pressed down is 0 Vdc, if this is not the case, there may
be something wrong with the push button.
The system entrance panels are not deactivated
when you call from concierge to the telephones or
concierge from telephones
Check connections 17 and 18 between the concierge
panel and the various entrance panels in the system.
Check that the voltage between 2 and 17 on all the
panels is 8 Vdc, when you call from concierge or from
the apartment. If you cannot find the fault, there may be
something wrong with the concierge audio unit.
I N T E R P H O N E É L E C T R O N I Q U E