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Cautionary Notes to Computer Users:
When using any headset with a computer, care should be taken in dry
or low humidity environments to protect the user from electrostatic
discharge from the monitor (CRT). Computer monitors can induce a sub-
stantial electrostatic charge when turned on or off, or when there is a
power failure, and the resulting electrostatic discharge can be passed
through the headset to ground. A user in close proximity to or touching
the computer may feel a common "shock" sensation, similar to touch-
ing a door knob after walking across a carpet, causing no harm to the
user. This discharge is entirely due to the computer monitor, the head-
set is merely the shortest path to ground.
To minimize the possibility of electrostatic discharge through the
headset, you can:
• Use a grounded screen in front of the monitor.
• Use static dissipative wrist straps.
• Increase the relative humidity in the room to 60% or more.
• Install static dissipative carpets or floor covering.
• Remove the headset before turning the computer on or off.
GN Netcom products meet OSHA, FCC and CSA standards.
USA / Canada Warranty
Limited Warranty
GN Netcom warrants to the original consumer purchaser that, except
for the limitations and exclusions set forth below, the product shall be
free from defects in materials and workmanship for a period of one (1)
year from the date of original retail purchase ("Warranty Period"). The
obligation of GN Netcom under this warranty shall be limited to repair
or replacement, at GN Netcom option, without charge, of any part or
unit that proves to be defective in material or workmanship during the
Warranty Period, provided the product is returned to GN Netcom at
the address listed under "How to Obtain Warranty Repairs." Except as
modified by applicable State Law, this warranty sets forth the extent
and limit of GN Netcom obligation to the purchaser and or user of the
product.
Exclusions from Warranty
This warranty applies only to defective factory material and factory
workmanship. Any conditions caused by accident, abuse, misuse or
improper operation in violation of instructions furnished by GN Netcom
destruction or alteration, improper electrical voltages or currents, or
repair or maintenance attempted by anyone other than GN Netcom is
not a "defect" covered by this Warranty. In such cases, GN Netcom may
charge you for materials and labor, even during the Warranty Period. It
is the owner's responsibility to operate and care for this product in
accordance with the operating instructions and specifications supplied
with the product; and repairs resulting from failure to do so are not
covered by the Warranty.
The warranty is void if the serial number, date code label, or product
label is removed.
The following parts are considered to be subject to wear and tear in
normal usage and are not covered by the Warranty: earhooks, decora-
tive finishes and all foam products (earpads, eargels, microphone covers.
Implied Warranty
Under state law, you may be entitled to the benefit of certain implied
warranties. These implied Warranties will continue in force only during
the Warranty Period. Some states do not allow limitations on how long
an implied warranty lasts, so the above limitation may not apply to you.
Incidental or Consequential Damages
Neither GN Netcom nor your retail dealer or selling distributor has any
responsibility for any incident or consequential damages including,
without limitation, commercial loss, or for any incidental expenses, loss
of time, or inconvenience. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limita-
tion or exclusion may not apply to you.
Other Legal Rights
This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state.
How to Obtain Warranty Repairs
For customer service and technical support, call GN Netcom at
1-800-826-4656 or 1-603-598-1100.
To obtain Warranty repairs, return your unit, shipping prepaid, direct to:
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In USA:
GN Netcom
77 Northeastern Blvd.
Nashua, NH 03062 USA
In Canada:
GN Netcom
1515 Matheson Blvd., Unit 104
Mississauga, Ontario L4W 2P5
Please use the original container, if possible, or pack the unit in a
sturdy carton with sufficient packing material to prevent shipping
damage. Include the following information:
1. Your name, company name, address and telephone number.
2. A description of the problem.
3. A copy of your purchase receipt indiciating the model number and
date of purchase. Without proof-of-purchase, your warranty is
defined as beginning on the date of manufacture as labeled on the
product.
For out-of-warranty products, also include:
1. A purchase order authorizing repair.
During the Warranty Period, shipping charges for return to you will be
paid by GN Netcom for a unit requiring any repair covered by the
Warranty. Return shipping will be charged to the customer during the
Warranty Period for a unit requiring no Warranty repair. These shipping
charges will be prepaid by GN Netcom and billed to the customer.
Damage occurring during shipment is deemed the responsibility of the
carrier, and any claim should be made directly to such carrier.
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