6.
Troubleshooting
Symptom
Tripped circuit breaker or
other interruption of power;
improper voltage.
Problem with control panel
Pump will not
turn on
Defective float switch
Motor thermal overload
device has tripped (single
phase device only)
Discharge is blocked or
restricted
Check valve is stuck closed or
installed incorrectly
Pump runs
Pump is air-locked
or hums but
does not
pump
Pump impeller/cutter is
jammed
Max. lift height (Head) has
been exceeded (see Fig. E)
Water is
present
Pump seals have been
inside motor
compromised
housing
Defective float or build-up on
surroundings is restricting free
Pump does
movement of the float.
not turn off
Control panel failure
Low Voltage
Poor
grinding
performance
Large Grinder Cutter Gap
Impeller wear
Low
pumping
performance
Pump is rotating in reverse.
Cause
Have an electrician verify that the pump is wired according
Have an electrician verify that pump is connected to the
Verify the pump runs manually, without floats. If the pump
Disconnect the pump from its power source. Using a multi-
Check the discharge line for blockage or for ice if the line
If check valve is present, remove and inspect for freedom of
Remove the pump and inspect the anti-airlock hole.
With the pump de-energized, inspect bottom of pump for
Attempt to re-route piping to a lower elevation. If this is not
Consult Liberty Pumps.
Check that the float is free to move. If build-up restricts
Have an electrician inspect/evaluate control panel. Consult
Have electrician check wiring for proper capacity and
Consult Liberty Pumps for further troubleshooting and
Consult Liberty Pumps for additional troubleshooting and
Contact Liberty Pumps immediately. Do not switch power
©Copyright 2014 Liberty Pumps Inc. All rights reserved
Correction
to the installation instructions. Also check all wiring for
proper connections and adequate capacity.
control panel correctly. If no problem is found, consult
Liberty Pumps or control panel manufacturer.
works, check that all floats are free to move. If a float has
debris build-up or is restricted by its surroundings, clean
and reinstall float properly. Otherwise consult Liberty
Pumps.
meter, verify that there is no continuity between the hot and
neutral motor leads. Once the pump cools, there will be
continuity, and the pump is safe to run. Otherwise consult
Liberty Pumps.
passes through or into cold areas.
operation and proper installation.
Remove any debris or rust that may be blocking the hole.
Verify that the pump turn off level has not changed from its
factory specified setting.
foreign material blocking the impeller or cutter. If no
blockage is found, try rotating the cutter using a hex key
and the cutter bolt. If the cutter will not rotate, consult
Liberty Pumps for further instruction.
possible, a larger pump may need to be installed.
float, clean and reinstall. Otherwise, consult Liberty Pumps.
control panel manufacturer for further assistance.
measure voltage while pump is in operation.
assistance.
replacement parts.
leads or continue to operate the pump.
9