Thank you for purchasing EZVIZ products. This limited warranty gives you, the original purchaser
of the EZVIZ product, specific legal rights. ou may also have other legal rights that vary by state,
province or jurisdic on. The disclaimers, e clusions, and limita ons of liability under this limited
warranty will not apply to the e tent prohibited by applicable law. No distributor, reseller, agent, or
employee is authorized to make any medica on, e tension, or addi on to this limited warranty.
Your EZVIZ product is warranted for a period of one (1) year from the date of purchase against
defects in materials and workmanship, or such longer period as may be re uired by law in the
country or state where this product is sold, when used normally in accordance with user manual.
ou can re uest warranty service by emailing us at support ezvizlife.com .
or any defec ve EZVIZ products under warranty, HANGZHOU HIKVISION DIGITAL TECHNOLOG
CO., LTD. ( the Company") will, at its op on, (i) repair or replace your product free of charge (ii)
e change your product with a func onal e uivalent product (iii) or refund the original purchase
price, provided you provide the original purchase receipt or copy, brief e plana on of the defect,
and return the product in its original packaging. At the sole discre on of the Company, repair or
replacement may be made with a new or refurbished product or components. This warranty
does not cover the postal cost, insurance and any other incidental charges incurred by you in
returning the product.
E cept where prohibited by applicable law, this is your sole and e clusive remedy for breach of this
limited warranty. Any product that has either been repaired or replaced under this limited
warranty will be covered by the terms of this limited warranty for the longer of ninety (9 ) days
from the date of delivery or the remaining original warranty period.
This warranty does not apply and is void:
If the warranty claim is made outside the warranty period or if the proof of purchase is not
provided.
or any malfunc on, defect or failure caused by or resul ng from the evidence of impact,
mishandling ,tampering, use contrary to the applicable instruc on manual, incorrect power line
voltage, accident, loss, the , fire, ood or other Acts of God, shipping damage or damage
resul ng from repairs performed by unauthorized personnel.
or any consumable parts, such as ba eries, where the malfunc on is due to the normal aging
of the product.
Cosme c damage, including but not limited to scratches, dents and broken plas c on ports.
Any so ware, even if packaged or sold with EZVIZ hardware.
or any other damages free from defects in material or workmanship.
Rou ne cleaning, normal cosme c and mechanical wear and tear.
Please do not hesitate to contact your seller, or send e-mails to us support ezvizlife.com, with
any ues ons.
COP RIGHT 2 15 HANGZHOU HIKVISION DIGITAL TECHNOLOG CO., LTD. ALL RIGHTS
RESERVED.
LIMITED WARRANTY