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Troubleshooting
m
WARNING!
Always turn the patio heater off and remove the cylinder before performing any adjustments, maintenance,
or repairs. For any problems/situation unseen in the manual, please contact the Snow Joe
department at 1-866-SNOWJOE (1-866-766-9563).
Problem
1. Cylinder pressure is low.
The heater
cannot be
2. Lighting knob is in OFF position.
ignited
3. Thermocouple is broken.
Ignition will not
Thermocouple is broken.
stay on
No click sound
1. Ignitor pin is broken.
while rotating the
2. The lighting knob is broken.
lighting knob
Possible Cause
1. Replace or refill the cylinder.
2. Push and turn on the lighting knob as instructed in
the manual.
3. Contact Snow Joe
center at 1-866-SNOWJOE (1-866-766-9563).
Contact Snow Joe
®
center at 1-866-SNOWJOE (1-866-766-9563).
Contact Snow Joe
®
center at 1-866-SNOWJOE (1-866-766-9563).
12
+ Sun Joe
customer service
®
®
Solution
+ Sun Joe
customer service
®
®
+ Sun Joe
customer service
®
+ Sun Joe
customer service
®
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