Malfunctions / Customer Service / Accessories / Disposal
Malfunctions
Problem/error code
EE1 appears in the display,
an alarm signal is output
A slurping noise can be
heard.
A gurgling noise is heard. The circulator is taking in air.
The device is not working. No power supply.
Customer service
Please contact our customer service should you encounter any problems with your device.
Detailed information on service, repairs, warranty and product registration can be found
on www.zwilling.com/service.
Accessories
You will find accessories to match your device on www.zwilling.com.
Disposal
The "crossed-out refuse bin" symbol demands separate disposal of electrical
and electronic old devices (WEEE). Such equipment may contain dangerous
and hazardous substances. Do not dispose of this device and its packaging as
unsorted domestic waste; instead, return it to a designated collection point for the
recycling of end-of-life electrical and electronic equipment. In this way, you can contribute
to the protection of resources and the environment. Contact your local authorities for more
information.
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Possible cause
No water in the cooking
vessel.
Not enough water in the
cooking vessel.
Water turbulence has been
created by the circulator in
the device.
Remedy
Top up with water.
Top up with water.
Add more water or interrupt the
swirling, e.g. with a spoon.
Top up with water.
Check the power cord and
fuses.
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