Troubleshooting - TensCare Ova+ Instrucciones De Uso

Note: The electrical specifications are nominal and subject to
variation from the listed values due to normal production
tolerances of at least 5%.
Mode Description
0 Constant Output
1 Constant Output
2 Burst Output 2Hz
3 Constant Output

19. TROUBLESHOOTING

Problem
No display
Low battery
display
No sensation
If the above review has failed to resolve your problem, or to report
unexpected operation or events, or to provide feedback, call TensCare or
your local dealer (address on back cover) for advice.
Contact TensCare customer service on +44 (0) 1372 723 434. Our staff
are trained to assist you with most issues you may have experienced,
without the need to send your product in for service.
European Medical Device Regulation requires that any serious incident
that has occurred in relation to this device should be reported to the
manufacturer and the competent authority in your country. This can be
found at:
https://ec.europa.eu/docsroom/documents/3683/attachments/1/translatio
ns/en/renditions/pdf
Frequency Hz
110
110
100
10
Possible causes
Flat batteries
Low batteries
Incorrect connection
Not strong enough
Lead faulty/damaged
24
Pulse width μs
100
50
150
200
Solution
Charge battery
Charge battery
Have you applied both
electrode pads to the Y-
cable to ensure
complete circuit?
Increase strength. Most
users will feel something
at a setting below 5.
Replace lead
a