Complaints & Warranties - Sportplus SP-MR-008 Manual De Instrucciones

PROBLEM
Heart rate
No display.
Inaccurate or
interrupted
display.
13. COMPLAINTS & WARRANTIES
Please do not hesitate to contact our service team in one of the following ways if you have
technical questions, questions about our products or to order replacement parts:
Service time:
Service hotline:
Email:
URL:
* National fixed-line network, call charges depend on your phone company/your
phone contract.
Please have the following information at hand when you call.
• User manual
• Model number (located on the title page of this manual)
• Description of accessory parts
• Accessory number
• Proof of purchase with purchase date
Please note:
Please do not send your product to our service team without being requested to do so. The
costs and risk of loss for unsolicited shipments will be borne by the sender. We reserve the
right to refuse to accept unsolicited shipments or to return the corresponding merchandise
to the sender carriage forward, that is, at the sender's expense.
SP-MR-008-IM-V01-INT.indb 38
CAUSE
Incompatible chest
strap.
Insufficient range.
Insufficient body
contact with strap.
Monday to Friday from 9:00 am to 6:00 pm
+44 - 203 318 4415*
Service@SportPlus.org
https://sportplus.de/
WHAT TO DO?
Use an uncoded 5.3 kHz chest strap.
Replace chest strap batteries.
Following the manufacturer's instructions,
moisten the chest strap's contact surfaces
or use a contact gel.
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