Warranty Period; Obtaining Warranty Service; Year Warranty - GOAL ZERO YETI 500X LITHIUM Guia Del Usuario

Warranty & Contact
LIMITED WARRANTY
This LIMITED WARRANTY from GOAL ZERO LLC ("GOAL ZERO") warrants to the original consumer
purchaser that this GOAL ZERO product will be free from defects in workmanship and material under
normal consumer use during the applicable warranty period identified in Paragraph 2, below, subject
to the exclusions set forth in Paragraph 5, below. The foregoing provisions state GOAL ZERO's entire
liability, and your exclusive remedy, for any breach of warranty, express or implied. GOAL ZERO will not
assume, nor authorize any person to assume for it, any other liability in connection with the sales of GOAL
ZERO products.

WARRANTY PERIOD

The warranty period for GOAL ZERO lead acid batteries(whether purchased on a stand-alone basis or as
part of another product) is One Hundred and Eighty (180) days.
The warranty period for GOAL ZERO lithium battery based Yeti products and Boulder solar panels is two
(2) years.
The warranty period for all other GOAL ZERO products and components is one (1) year from the date of
original purchase by the original consumer
A sales receipt from the original consumer purchase, or other reasonable documentary proof, is required
in order to establish the start of the warranty period. If you completed the online GOAL ZERO Product
Registration Form within thirty (30) days after purchasing your product, that registration can also
establish the start date of the warranty period (but warranty coverage is not conditioned upon such
registration).
REMEDY
GOAL ZERO will, at its option, (1) repair the product at no charge, using new or refurbished replacement
parts, or (2) exchange the product with a product that is new or which has been manufactured from new
or serviceable used parts and is at least functionally equivalent to the original product. A replacement
product/part assumes the remaining warranty of the original product or ninety (90) days from the date of
replacement or repair, whichever provides longer coverage for you. When a product or part is exchanged,
any replacement item becomes your property and the replaced item becomes GOAL ZERO's property.
LIMITED TO ORIGINAL CONSUMER BUYER
This warranty is not transferable to any subsequent owner of a GOAL ZERO product.
EXCLUSIONS
This Limited Warranty applies only to hardware products manufactured by or for GOAL ZERO that can
be identified by the "GOAL ZERO" trademark, trade name, or logo affixed to them. The Limited Warranty
does not apply to any non-GOAL ZERO products, even if packaged or sold with GOAL ZERO products.
Non-GOAL ZERO manufacturers, or suppliers may provide their own warranties. For consumers outside
of the contiguous US 48 states, a one (1) year warranty period is enforced for lithium power stations and
Boulder solar panels. Claims on lithium power stations and Boulder panels from consumers outside of the
contiguous 48 states after the one (1) year warranty period will be handled on a case by case basis, in
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compliance with local regulatory standards.
This warranty does not apply to: (i) to damage caused by accident, abuse, misuse, misapplication, or
non-GOAL ZERO products; (ii) to damage caused by service performed by anyone other than GOAL
ZERO; (iii) to a product or a part that has been modified without the written permission of GOAL ZERO;
(iv) to a product where any GOAL ZERO serial number has been removed or defaced, or (v) to any product
purchased through an online auction house. This limited warranty does not apply to any battery cell or
product containing a battery cell unless the battery cell has been fully charged by you within seven (7)
days after your purchase of the product and at least once every 6 months thereafter.
THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL
OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR
IMPLIED. GOAL ZERO SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. IF GOAL ZERO CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS
LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF
THIS WARRANTY. No GOAL ZERO reseller, agent, or employee is authorized to make any modification,
extension, or addition to this warranty. IN NO EVENT WILL GOAL ZERO BE LIABLE FOR ANY DIRECT,
SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM ANY USE OR MALFUNCTION
OF ANY GOAL ZERO PRODUCT, OR FROM ANY BREACH OF WARRANTY, INCLUDING DAMAGE
TO OTHER DEVICES. IN NO EVENT WILL GOAL ZERO'S LIABILITY FOR ANY CLAIM, WHETHER IN
CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), OR UNDER ANY
OTHER THEORY OF LIABILITY, EXCEED THE AMOUNT PAID BY YOU FOR THE GOAL ZERO PRODUCT.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may
not apply to you. This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.

OBTAINING WARRANTY SERVICE

To obtain warranty service, you must contact our customer service team via telephone at (888) 794-
6250, or via email at support@goalzero.com. If our customer service team determines that this is a
warranty matter, they will give you a Return Material Authorization ("RMA") number. You must properly
package the product, clearly marking the RMA number on the package and including proof of your
purchase date with the product. You must then send the product by mail or courier, with shipping costs
paid by you, to GOAL ZERO at 675 West 14600 South, Bluffdale, Utah, USA 84065. We will process
your return and send your repaired or replacement product to you at our expense for product being
shipped to locations in North America. For product purchased or being shipped outside of North America,
please contact the local distributor from whom you purchased the product, or email support@goalzero.
com to obtain further distributor information.

2 YEAR WARRANTY

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