Recycling
Warranty and support
Troubleshooting
Connectivity troubleshooting
Problem
I cannot download the
app on my mobile phone.
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Do not wrap the cord around the appliance when storing it.
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This symbol means that this product shall not be disposed of with normal
household waste (2012/19/EU).
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Follow your country's rules for the separate collection of electrical and
electronic products. Correct disposal helps prevent negative consequences
for the environment and human health.
If you need information or support, please visit www.philips.com/support or
go to your Philips dealer. You can also contact the philips Consumer Care
Center in your country (see the international warranty leaflet for contact
details).
This chapter summarizes the most common problems you could encounter with
the appliance. If you are unable to solve the problem with the information
below, visit www.philips.com/support for a list of frequently asked questions
or contact the Consumer Care Center in your country.
If the appliance is updated through connecting it to Wi-Fi with the app, the
information in this document may not be up to date. Find the latest user
manual on www.philips.com/support. Philips reserves the right to update the
firmware of the appliance.
Solution
The app is available for Android and iOS mobile phones. The app is not
available for Windows phones.
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