Return Policy - HyperIce Normatec 2.0 Pro Manual De Instrucciones

All replaced parts and products become the property of Hyperice. New or reconditioned parts and products may be
used in the performance of Warranty service. Repaired or replaced parts and products are warranted for the remainder
of the original warranty period only. You will be charged for repair or replacement of parts and products made after the
expiration of the applicable Warranty period.

RETURN POLICY

This policy is only applicable if you are an end user and you purchased the equipment directly from Hyperice. In the
unlikely event that you are not satisfied with your purchase, you may return it within thirty (30) days of the purchase date.
If you purchase incorrectly sized attachments, they may be exchanged within fourteen (14) days of the purchase date. All
returns and exchanges are subject to the conditions listed below.
• Returns and exchanges must have a Return Merchandise Authorization (RMA) number. Obtain an RMA number
by contacting us at +1.949.565.4994 or customersupport@hyperice.com. Returned items without an RMA number
will not be eligible for a credit to your account.
• Returns must be shipped within 30 days of the purchase date; exchanges must be shipped within 14 days of the
purchase date.
• Products and packaging must be returned in new and undamaged condition. Any products showing signs of wear
or being soiled in any way will be deemed "unacceptable," and you will be so notified. Unacceptable returns and/or
exchanges may be reshipped to you following payment of an inspection/shipping fee.
• Returned items will be subject to a 7.5% restocking fee. A returned item is an item that is being sent back for a
refund.
• If you refuse delivery of your order for any reason, you will be refunded the cost of your order less shipping fees.
• All partial or full refunds will be posted to the credit card used for purchase.
• Hyperice is not responsible for items lost or damaged during shipping.