EN
My scale will only measure my weight, not my other metrics.
• Set up your smart scale in the VeSync app. Your weight will show on
the scale display, and your weight, and more results will show on the
app.
• If you're wearing shoes or socks, the scale cannot measure health
metrics such as body fat. Step on the scale with bare feet.
• Make sure to place your feet on the scale's conductive areas.
[Figure 2.2]
• Make sure Bluetooth is turned on.
• Check if Zero-Current Mode is on. If it is, the smart fitness scale will
provide measurements for only weight and BMI, not other metrics.
Note: If the scale has errors on the display, will not turn off automatically, or
has a problem not listed here, try removing the batteries for 3 seconds, then
replacing them. If the problem is not resolved, replace the batteries with new
ones.
If you still need help, please contact Customer Support (see page 32).
Figure 2.1
Conductive Areas
Figure 2.2
26
[Figure 2.1]